Customer Service Expert

hace 7 horas


Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo
Job Description:
We are looking for a skilled Customer Service Agent with experience in GoHighLevel and ClickUp to provide exceptional support and ensure smooth task coordination.

About the Role:
As a key member of our team, you will be responsible for responding to customer inquiries via email, chat, and phone. You will also use GoHighLevel to manage customer relationships and workflows, and collaborate and track tasks efficiently with ClickUp.

Responsibilities:
• Respond to customer inquiries via various communication channels.
• Utilize GoHighLevel to effectively manage customer relationships and workflows.
• Collaborate with the team to prioritize and track tasks using ClickUp.
• Troubleshoot issues and escalate as needed to ensure seamless service delivery.
• Maintain accurate customer records and suggest process improvements to enhance overall efficiency.

Requirements:
• C1 English Level proficiency.
• Proven experience in customer service with GoHighLevel and ClickUp.
• Excellent communication, organization, and problem-solving skills.

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