Customer Experience Associate in Santiago

hace 1 día


Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo
About VoiceTeam Call SRL
At VoiceTeam, we're dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients' satisfaction, employees' growth and well-being, sustainability, and community development.

We're guided by core values of engagement, integrity, excellence, adaptability, and teamwork. As a global partner of choice, we strive for exceptional customer experiences across various touchpoints.

Role Overview
As a Customer Service Agent in our Santiago office, you'll have the opportunity to engage in diverse aspects of customer interaction, including sales, customer service, or back-office support duties. This multifaceted role involves handling phone calls, chats, or business processing tasks with precision and professionalism. You'll deliver outstanding customer service or meet sales objectives, ensuring seamless task execution tailored to specific accounts assigned to you.

Key Qualifications
  • Strong customer service orientation
  • Proficiency in computer skills
  • Fluency in English
  • Ability to thrive in a team-oriented environment and collaborate effectively
  • No previous experience required

What We Offer
  • Lunch Allowance
  • Childcare Subsidy
  • Fully Paid Supplementary Insurance
  • Annual Bonus Based on Company Performance
  • Monthly Performance Incentive
  • Monthly Activities
  • Career Plans
  • Psychological Assistance Subsidy


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