Patient Scheduling Expert
hace 3 días
About Us
At VoiceTeam, we're dedicated to delivering trustworthy and innovative outsourced services while fostering a culture of well-being. Our commitment extends to our clients' satisfaction, employees' growth and well-being, sustainability, and the development of our communities.
Core Values:
- Engagement
- Integrity
- Excellence
- Adaptability
- Teamwork
Company Overview
As a global partner of choice, we strive to provide exceptional services that meet the highest standards.
Job Description
We're seeking a Medical Appointment Scheduler to join our team in Santiago de los Caballeros office. As a Voicer Agent, you'll play a critical role in managing patient interactions, focusing on scheduling appointments. You'll provide compassionate, patient-centered service while adhering to privacy and healthcare compliance standards.
Key Responsibilities:
- Manage patient interactions effectively
- Schedule appointments efficiently
- Provide excellent customer service
- Maintain patient confidentiality and comply with HIPAA regulations
Requirements
- Strong organizational and multitasking skills
- Proficiency in computer skills
- Fluency in English
- Ability to maintain patient confidentiality and comply with HIPAA regulations
- Basic knowledge of medical terminology (preferred)
- Excellent verbal and written communication skills
What We Offer
- Lunch Allowance
- Childcare Subsidy
- Fully Paid Supplementary Insurance
- Annual Bonus Based on Company Performance
- Monthly Performance Incentive
- Monthly Activities
- Career Plans
- Psychological Assistance Subsidy
