Customer Support Expert in San Francisco

hace 2 días


San Francisco de Macorís, Duarte, República Dominicana VoiceTeam A tiempo completo

About Us:

VoiceTeam is dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients' satisfaction, our employees' growth and well-being, sustainability, and the development of our communities. Guided by our core values – engagement, integrity, excellence, adaptability, and teamwork – we aim to be the global partner of choice.

Role Overview

We are seeking a skilled Customer Service Agent to join our team in San Francisco de Macoris office. As a Voicer Agent, you will engage with customers through various aspects of interaction, which may include sales, customer service, or back-office support duties.

This multifaceted role entails handling phone calls, chats, or business processing tasks with precision and professionalism. You are expected to deliver outstanding customer service or meet sales objectives, ensuring seamless task execution tailored to the specific account assigned to you.

Key Responsibilities

  • Handle phone calls, chats, or business processing tasks with accuracy and professionalism
  • Deliver exceptional customer service or meet sales objectives
  • Ensure seamless task execution tailored to the specific account assigned

Qualifications

  • Strong customer service orientation
  • Proficiency in computer skills
  • Fluency in English
  • Ability to thrive in a team-oriented environment and collaborate effectively
  • No previous experience required

What We Offer

  • Lunch Allowance
  • Childcare Subsidy
  • Fully Paid Supplementary Insurance
  • Annual Bonus Based on Company Performance
  • Monthly Performance Incentive
  • Monthly Activities
  • Career Plans
  • Psychological Assistance Subsidy


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