Customer Service Representative in San Francisco de Macoris

hace 24 horas


San Francisco de Macorís, Duarte, República Dominicana VoiceTeam A tiempo completo

About Us: VoiceTeam is a company that values CARE. We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients' satisfaction, employees' growth and well-being, sustainability, and the development of our communities.

Our Core Values
  • Engagement: We strive to create a work environment where everyone feels valued and motivated.
  • Integrity: We conduct business with transparency and honesty.
  • Excellence: We aim to be the best in everything we do.
  • Adaptability: We stay agile and responsive to changing circumstances.
  • Teamwork: We collaborate and support each other to achieve common goals.

We are guided by these core values as we strive to be the global partner of choice.

Job Description

As a Customer Service Agent in our San Francisco de Macoris office, you will have the opportunity to engage in various aspects of customer interaction. This multifaceted role entails handling phone calls, chats, or business processing tasks with precision and professionalism. Your primary responsibilities include:

  • Providing outstanding customer service
  • Meeting sales objectives
  • Ensuring seamless task execution tailored to the specific account assigned

We expect you to deliver exceptional results and contribute to the success of our team.

Qualifications

To excel in this role, you should possess the following skills and qualifications:

  • Strong customer service orientation
  • Proficiency in computer skills
  • Fluency in English
  • Ability to thrive in a team-oriented environment and collaborate effectively

No prior experience is required, but a positive attitude and a willingness to learn are essential.

Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Lunch Allowance
  • Childcare Subsidy
  • Fully Paid Supplementary Insurance
  • Annual Bonus Based on Company Performance
  • Monthly Performance Incentive
  • Monthly Activities
  • Career Plans
  • Psychological Assistance Subsidy


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