Customer Service Representative

hace 1 día


Santiago de los Caballeros, Santiago, República Dominicana Telecom A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at Telecom. This is a fantastic opportunity to work with a dynamic and fast-paced organization that prioritizes excellent customer service.

The ideal candidate will be responsible for ensuring the accuracy of insurance information within our system, working closely with patients, lawyers, and insurance companies to resolve any discrepancies.

This role requires strong communication and problem-solving skills, as well as the ability to work in a team environment and manage multiple priorities effectively.

Job Responsibilities:

  • Update insurance information within our system in a timely and accurate manner
  • Communicate effectively with patients, lawyers, and insurance companies to resolve any issues or discrepancies
  • Work collaboratively with internal teams to ensure seamless customer experience
  • Maintain accurate records and documentation

Requirements:

  • Bachelor's degree in Business Administration, Communications, or related field
  • At least 2 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • A competitive salary range of $45,000 - $60,000 per year
  • A comprehensive benefits package including medical, dental, and vision coverage
  • A generous paid time off policy
  • Ongoing training and development opportunities

About Us:

We are a leading provider of innovative technology solutions, committed to delivering exceptional customer experiences. Our team is passionate about making a positive impact in the lives of our customers and stakeholders.

Salary Range: $45,000 - $60,000 per year



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