Customer Service Representative with Upselling Opportunities and Competitive Hourly Wage

hace 1 semana


Santiago de los Caballeros, Santiago, República Dominicana SG Solutions A tiempo completo
Customer Service Position at SG Solutions

We are seeking a talented Customer Service Representative to join our dynamic team at Bella Terra Mall in Santiago de los Caballeros.

About the Role

This is an exciting opportunity to provide exceptional customer service via phone, handle orders and inquiries, resolve issues, and ensure customer satisfaction. You will also have the chance to engage in upselling cleaning products and services, collaborating with a supportive team to achieve performance goals.

Key Responsibilities
  • Provide excellent customer service via phone
  • Handle orders, inquiries, resolve issues, and ensure customer satisfaction
  • Engage in upselling cleaning products and services
  • Collaborate with a dynamic and supportive team to achieve performance goals
Requirements
  • Fluent English (proficiency is a plus)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous customer service experience preferred but not required
  • Enthusiasm for delivering outstanding service and achieving results
What We Offer

Competitive hourly wage starting at 220 pesos per hour, with potential to earn up to 280 pesos per hour including incentives. Enjoy a positive and supportive work environment, professional development opportunities, health benefits, and other perks.



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