Customer Service Specialist

hace 7 días


Santiago de los Caballeros, Santiago, República Dominicana SEWN PRODUCTS INC A tiempo completo

The role of the Help Desk Analyst at SEWN PRODUCTS INC is a crucial position in the IT department.

Key Responsibilities:
  • Provide timely and effective support to users in managing incidents and requests.
  • Offer assistance in all departmental activities and serve as a second line of support as a system specialist.
  • Manage escalated customer inquiries and Tier II incident management.

As a Help Desk Analyst, you will be responsible for ensuring that the process to manage incidents and requests is efficient and effective.

Key to this role is the ability to provide excellent customer service and technical support to users.



  • Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

    About the RoleThis is a full-time on-site opportunity for a Customer Service Representative to work onsite in Santiago de los Caballeros. The ideal candidate will be responsible for providing exceptional customer service and support, ensuring customer satisfaction and positive customer experience through effective communication and problem-solving...


  • Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

    Job Title: Customer Service Healthcare OnsiteTelecom Networks is a leading provider of multilingual contact center services, offering a range of outsourcing solutions to clients worldwide.Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team in Santiago de los Caballeros. As an Onsite Customer Service...


  • Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

    Company Overview Telecom Brun Dominicana is a leading contact center provider offering multilingual outsourcing services to demanding markets worldwide. Job Summary We are seeking a highly skilled Customer Service Representative to join our team in Santiago de los Caballeros. As a Customer Service Representative, you will be responsible for providing...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    Job Title: Customer Service RepresentativeAt VoiceTeam, we're seeking a skilled Customer Service Representative to join our team in Santiago de los Caballeros. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone calls, chats, and business processing...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    Customer Service AgentAt VoiceTeam, we're looking for a skilled Customer Service Agent to join our team in Santiago de los Caballeros. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, chat, and business processing tasks.Key Responsibilities:Provide...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our Voice Team in Santiago de los Caballeros. As a Customer Service Agent, you will be responsible for handling phone calls, chats, and business processing tasks with precision and professionalism.Key Responsibilities:Deliver outstanding customer...


  • Santiago de los Caballeros, Santiago, República Dominicana SG Solutions A tiempo completo

    At SG Solutions, we are seeking a Customer Service Representative to provide exceptional customer service via phone. As a key member of our team, you will handle orders, inquiries, resolve issues, and ensure customer satisfaction. You will also have the opportunity to engage in upselling cleaning products and services, collaborate with a dynamic and...


  • Santiago de los Caballeros, Santiago, República Dominicana Uniformes santiago A tiempo completo

    About the RoleWe are seeking an experienced Cashier with a strong background in customer service to join our team at Uniformes Santiago.Key Responsibilities:Manage cash transactions with accuracy and efficiencyProvide exceptional customer service to ensure customer satisfactionOperate cash registers and process transactionsHandle customer complaints and...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at VoiceTeam. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, chat, and email.Key ResponsibilitiesProvide timely...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    Welcome to VoiceTeam! We're seeking a skilled Customer Service Representative to join our team in Santiago de los Caballeros. As a Voice Team Agent, you'll play a vital role in delivering exceptional customer experiences through various channels, including phone calls, chats, and business processing tasks. Your primary objective will be to provide...


  • Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

    Job Description:Telecom Networks is a Multilingual Contact Center, providing outsourcing services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk, and Live Web Chat. With contact centers in the Dominican Republic, Uruguay, Paraguay, and commercial offices in Miami, FL, we offer outsourcing services...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    About the Role:We are seeking a Customer Service Representative to join our VoiceTeam team in Santiago de los Caballeros. In this role, you will be responsible for handling phone calls, chats, or business processing tasks with precision and professionalism.Key Responsibilities:Deliver outstanding customer serviceMeet sales objectivesEnsure seamless task...


  • Santiago de los Caballeros, Santiago, República Dominicana SPI by Jostens A tiempo completo

    Job SummaryAs a Technical Support Specialist at SPI by Jostens, you will play a critical role in ensuring the timely resolution of incidents and requests from users. Your primary responsibility will be to provide equipment and access to systems and data, serving as a second line of support for escalated customer inquiries and Tier II incident management.Key...


  • Santiago de los Caballeros, Santiago, República Dominicana SPI by Jostens A tiempo completo

    Product Development Support SpecialistAt SPI by Jostens, we are seeking a Product Development Support Specialist to support the product development team in executing product launches and strategies.Key Responsibilities:• Create and update product information in multiple databases• Support the product development team in executing product launches on...


  • Santiago de los Caballeros, Santiago, República Dominicana Voiceteam A tiempo completo

    {"title": "Medical Billing Specialist Job Description","description": "About Us:We are a service provider company that manages customer service interactions across multiple industries, including telecommunications, financial services, and utilities.Our Mission:We are dedicated to offering our employees competitive salaries, growth opportunities, and a strong...


  • Santiago de los Caballeros, Santiago, República Dominicana Voiceteam A tiempo completo

    About UsWe are a service provider company that manages customer service interactions across multiple industries, including telecommunications, financial services, and utilities. Our mission is to be a strategic partner for our clients by providing exceptional contact center and BPO services, all with the goal of enhancing well-being for both clients and...

  • Maintenance Coordinator

    hace 3 semanas


    Santiago de los Caballeros, Santiago, República Dominicana Voiceteam A tiempo completo

    About Us: We are a service provider company that manages customer service interactions in the telecommunications, financial services, and utilities sectors. Our focus is on offering our employees benefits, growth opportunities, competitive salaries, and promoting well-being.Our Mission is to be a strategic partner for our clients by providing "Contact...


  • Santiago de los Caballeros, Santiago, República Dominicana SPI by Jostens A tiempo completo

    Job Summary: As an Order Management Rep at SPI by Jostens, you will play a vital role in ensuring the accurate and efficient processing of Service Orders/Bridge Orders. This involves maintaining strong communication with internal teams and Sales Reps, evaluating error messages, and correcting them using a computer system. You will process Service...

  • Sales Representative

    hace 3 semanas


    Santiago de los Caballeros, Santiago, República Dominicana Ntherm LLC A tiempo completo

    Job OpportunityWe are seeking a highly motivated and experienced Sales Representative to join our team at Ntherm LLC.Job SummaryThis is a full-time sales position that requires a professional or advanced English level and a Dominican ID or work permit. The successful candidate will be responsible for meeting sales targets and providing excellent customer...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    About UsWe are a service provider company that manages customer service interactions for telecommunication, financial services, and utilities. Chosen by Mercado Magazine as one of the best companies to work for in the northern region of the country. Our focus is on providing employees with benefits, growth opportunities, competitive salaries, and promoting...