Customer Service Healthcare Onsite Expert

hace 4 semanas


Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

Telecom Networks is a leading multilingual contact center providing various outsourcing services including customer service, 24/7 answering services, telemarketing, data entry, lead generation, help desk, and live web chat. With a strong presence in the Dominican Republic, Uruguay, Paraguay, and commercial offices in Miami, FL, we cater to the demanding markets of the USA, Israel, Canada, and Europe.

About the Role

We are seeking a Customer Service Representative to join our team on a full-time basis at our Santiago de los Caballeros location. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support, ensuring customer satisfaction and positive customer experience through effective communication and problem-solving skills.

Key Responsibilities
  • Providing top-notch customer service and support
  • Ensuring customer satisfaction and positive customer experience
  • Effective communication and problem-solving skills
Requirements
  • Excellent customer service and communication skills
  • English proficiency
  • Willingness to work onsite (commute to Gurabo)
  • Strong attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Bachelor's degree in a related field or equivalent work experience
What We Offer
  • Competitive salary: up to $50,000 DOP monthly
  • Long-term service benefits
  • Goals and training to achieve them
  • A multicultural team to work with
  • Professional growth opportunities
  • An excellent organizational environment


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