Customer Service and Collections Specialist

hace 7 días


Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

We are seeking a skilled Customer Service and Collections Specialist to join our team at Ingenious DR. In this role, you will be responsible for delivering exceptional customer service while effectively collecting outstanding and aged account balances.

About the Role

This is a full-time position that requires a strong ability to communicate with customers in a professional and respectful manner. You will be expected to document all collection activity, maintain organized records, and respond promptly to inquiries from relevant parties.

Key Responsibilities:

  • Collecting outstanding and aged account balances through effective communication and negotiation
  • Maintaining accurate and up-to-date records of all collection activities
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborating with internal teams to ensure seamless execution of tasks
Requirements

To be successful in this role, you will need to possess excellent verbal and interpersonal communication skills, as well as proficiency in phone etiquette and soft skills. Additionally, you should have strong critical thinking and investigative abilities, and be bilingual proficient in Spanish and English for both verbal and written communication.

You should also have:

  • A high school diploma or equivalent
  • At least 1 year of experience in credit/collections or customer service
  • Alternatively, completion of 1+ year of university coursework

We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience. This role is open to applicants with a strong work ethic and a passion for delivering exceptional customer service.



  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    At Ingenious DR, we are seeking a skilled Credit and Collections Specialist to join our team. This is a dynamic role that requires exceptional customer service skills, attention to detail, and the ability to effectively collect outstanding and aged account balances.The successful candidate will be responsible for delivering high-quality customer service...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    Job SummaryWe are seeking a highly skilled Accounts and Collections Specialist to join our team at Ingenious DR. This role involves delivering exceptional customer service while effectively collecting outstanding and aged account balances.Main ResponsibilitiesDocumenting all collection activity, maintaining organized records, and promptly responding to...


  • Santo Domingo, Nacional, República Dominicana Hired Experts A tiempo completo

    About Hired ExpertsHired Experts is a renowned organization that prides itself on delivering exceptional service to its clients. As a leading provider of expert solutions, we are seeking a highly skilled and motivated Customer Service Leadership Specialist to join our team.Job OverviewWe offer a competitive salary of $45,000 per year, commensurate with...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    Job Description:We are seeking a highly skilled Collections Agent to join our team at Ingenious DR.This is a full-time position, with an estimated annual salary of $40,000-$60,000, based on experience and qualifications.About the Role:The successful candidate will be responsible for delivering exceptional customer service while effectively collecting...


  • Santo Domingo, Nacional, República Dominicana Advensus A tiempo completo

    Are you looking for a career that offers flexibility and good compensation? Look no further! As a Customer Service Representative at Advensus, you will have the opportunity to work in a dynamic and fast-paced environment where you can grow your skills and earn a competitive salary.The estimated hourly wage for this position is $300 pesos per hour, making it...


  • Santo Domingo, Nacional, República Dominicana Limosys DR A tiempo completo

    We are seeking a highly motivated and skilled Customer Service Professional to join our team at Limosys DR. This role offers an excellent opportunity to provide exceptional customer service and work in a dynamic environment.Job Summary:As a Customer Service Professional, you will be responsible for assisting customers with their inquiries and resolving any...


  • Santo Domingo, Nacional, República Dominicana Limosys DR A tiempo completo

    About Limosys DRWe are a dynamic company seeking a dedicated Customer Service Representative to provide exceptional service to our customers.Job OverviewThis role is ideal for those passionate about helping others and delivering outstanding customer experiences.ResponsibilitiesThe successful candidate will be responsible for assisting customers with their...


  • Santo Domingo, Nacional, República Dominicana Advensus A tiempo completo

    Are you looking for a career change or a side hustle that offers flexibility and good pay? Advensus is seeking highly motivated individuals to join our team as Customer Service Representatives in our call center. Our company values are centered around innovation, teamwork, and customer satisfaction.


  • Santo Domingo, Nacional, República Dominicana Advensus A tiempo completo

    Job Title: Agent or FloorJob Description:We are seeking a skilled Customer Service Representative to join our team at Advensus. As a Call Center Agent, you will be responsible for managing your schedule and placing calls to provide exceptional customer service. This is a fantastic opportunity to earn a competitive hourly rate of up to 300 pesos per hour,...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    About Ingenious DRIngenious DR is a dynamic organization that values exceptional customer service and efficient account management.


  • Santo Domingo, Nacional, República Dominicana Limosys DR A tiempo completo

    We're a dynamic team at Limosys DR, and we're looking for talented individuals to join our customer service department. Our ideal candidate is passionate about delivering exceptional support and has excellent communication skills.Key ResponsibilitiesThis role involves working with customers to resolve queries and provide solutions to their issues. As a...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    Job SummaryIngenious DR is seeking a skilled Back Office Agent to join our team. As a Back Office Agent, you will be responsible for delivering exceptional customer service while effectively collecting outstanding and aged account balances.Key ResponsibilitiesDocumenting all collection activity, maintaining organized records, and promptly responding to...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    Job SummaryIngenious DR is seeking a highly skilled Back-office Agent to join our team. The successful candidate will be responsible for delivering exceptional customer service while effectively collecting outstanding and aged account balances.Key responsibilities include:Documenting all collection activity and maintaining organized recordsPromptly...


  • Santo Domingo, Nacional, República Dominicana Limosys DR A tiempo completo

    Limosys DR: Customer Service Representative RoleWe are seeking a talented individual to fill the position of Customer Service Representative at Limosys DR. This role offers an exciting opportunity for growth and professional development in a dynamic environment.Key Responsibilities:Our ideal candidate will possess excellent communication skills, both written...


  • Santo Domingo, Nacional, República Dominicana Hired Experts A tiempo completo

    At Hired Experts, we are a dynamic call center located in Santo Domingo Este. We are seeking a motivated and qualified Business Development Specialist who can excel in this role.Below are the key requirements for this position:We require advanced English skills for effective communication with clientsA strong background in computer skills is necessary to...


  • Santo Domingo, Nacional, República Dominicana Hired Experts A tiempo completo

    About UsHello, we are Hired Experts, a dynamic call center based in Santo Domingo Este. We strive to be leaders in customer service and sales excellence.


  • Santo Domingo, Nacional, República Dominicana Aztex Enterprises A tiempo completo US$4 - US$5 por hora

    Job Title: Senior Graphic Designer - Marketing Materials SpecialistWe are seeking a highly skilled and detail-oriented Senior Graphic Designer to join our team at Aztex Enterprises in North America. As a key member of our marketing materials department, you will be responsible for creating engaging visual content that drives customer engagement and brand...


  • Santo Domingo, Nacional, República Dominicana PST A tiempo completo

    Job DescriptionPST is a leading organization in the field of customs tariffs. We are seeking an experienced Senior Tariff Compliance Specialist to join our team.About the RoleThe ideal candidate will have a strong background in reasoning and logic, data organization, and experience in the field of customs tariffs. They will be responsible for monitoring,...


  • Santo Domingo, Nacional, República Dominicana torre A tiempo completo

    We are seeking an experienced Senior Real Estate Acquisition Specialist to join our team at Torre. In this role, you will be responsible for handling inbound leads and inquiries, conducting outbound calls to potential leads, and managing the acquisition pipeline to ensure a smooth process from lead generation to closing.The ideal candidate will have strong...


  • Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

    About the RoleWe are seeking a highly skilled Financial Services Representative to join our team at Ingenious DR. As a key member of our collection team, you will be responsible for delivering exceptional customer service while effectively collecting outstanding and aged account balances.