Customer Service Representative

hace 6 días


Santo Domingo, Nacional, República Dominicana Ingenious DR A tiempo completo

At Ingenious DR, we are seeking a skilled Credit and Collections Specialist to join our team. This is a dynamic role that requires exceptional customer service skills, attention to detail, and the ability to effectively collect outstanding and aged account balances.

The successful candidate will be responsible for delivering high-quality customer service while ensuring the timely collection of payments from patients or responsible parties. This will involve documenting all collection activity, maintaining organized records, and promptly responding to inquiries from relevant parties.

To excel in this position, you will need to have excellent communication and interpersonal skills, as well as the ability to work efficiently with various client systems. You will also need to develop feasible payment plans for patients or responsible parties to adhere to and analyze data to identify trends and present areas of focus for informed decision-making and strategic planning.

We offer a competitive salary of $65,000 per year, based on industry standards and location. In addition to a challenging and rewarding work environment, we provide opportunities for professional growth and development.

Key Responsibilities:

  • Deliver exceptional customer service to patients or responsible parties
  • Effectively collect outstanding and aged account balances
  • Maintain accurate and up-to-date records of all collection activity
  • Develop feasible payment plans for patients or responsible parties
  • Analyze data to identify trends and present areas of focus for informed decision-making and strategic planning

Requirements:

  • Excellent customer service and communication skills
  • Ability to work efficiently with various client systems
  • Attention to detail and organizational skills
  • Ability to analyze data and present insights

What We Offer:

  • A competitive salary of $65,000 per year
  • A challenging and rewarding work environment
  • Opportunities for professional growth and development

About Ingenious DR:

Ingenious DR is a dynamic and innovative company dedicated to providing exceptional patient care and administrative services. We value our employees and strive to create a positive and supportive work environment.



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