Customer Experience Advocate

hace 1 día


Santiago de los Caballeros, Santiago, República Dominicana NOW ANALYTICS A tiempo completo

Job Description:

We are seeking a dedicated and friendly Customer Service Representative to assist our customers by answering inquiries, resolving complaints, and providing information about our products and services.

Responsibilities:

  • Respond to customer inquiries via phone and other communication channels.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Process orders, returns, and exchanges.
  • Follow up with customers to ensure satisfaction.

About the Role:

This role involves assisting customers by answering their questions, resolving their complaints, and providing them with information about our products and services. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a strong desire to help others.

What You'll Do:

You will be responsible for responding to customer inquiries, providing product information, resolving customer complaints, processing orders and returns, and following up with customers to ensure their satisfaction.



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