Administrative Support Specialist

hace 23 horas


Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo
Job Overview
The Customer Service Administrative Assistant plays a pivotal role in supporting customer service operations by handling administrative tasks, communicating with customers, and ensuring seamless office processes.

Key Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Maintain accurate customer records and update databases efficiently
• Process orders, returns, and refunds with attention to detail
• Schedule appointments and manage calendars effectively
• Prepare comprehensive reports, invoices, and other documents as needed
• Collaborate with different departments to resolve customer issues promptly

Required Skills & Qualifications
• Strong communication and interpersonal skills for effective collaboration
• Proficiency in Microsoft Office (Word, Excel, Outlook) for efficient task management
• Ability to multitask and prioritize tasks for maximum productivity
• Attention to detail and organizational skills for maintaining accuracy and efficiency
• Previous experience in customer service or administrative roles is highly desirable


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