Technical Support Professional

hace 4 días


Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

About the Role

We are seeking a skilled Technical Support Specialist to join our team at Hire Smart. The successful candidate will have a strong background in tech support or customer service, with excellent problem-solving skills and the ability to work independently as part of a team.

Key Responsibilities:

  • Provide top-notch technical support to customers via phone, email, or chat
  • Analyze and resolve complex technical issues efficiently
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience in a tech support or customer service role (at least 2 years)
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities

What We Offer:

  • Competitive salary: $65,000 - $80,000 per year
  • Opportunities for professional growth and development
  • A collaborative and inclusive work environment
  • Flexible work hours with remote work options


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