Technical Support Professional
hace 4 días
About the Role
We are seeking a skilled Technical Support Specialist to join our team at Hire Smart. The successful candidate will have a strong background in tech support or customer service, with excellent problem-solving skills and the ability to work independently as part of a team.
Key Responsibilities:
- Provide top-notch technical support to customers via phone, email, or chat
- Analyze and resolve complex technical issues efficiently
- Collaborate with cross-functional teams to identify and implement process improvements
- Stay up-to-date with industry trends and emerging technologies
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Proven experience in a tech support or customer service role (at least 2 years)
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
What We Offer:
- Competitive salary: $65,000 - $80,000 per year
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
- Flexible work hours with remote work options
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