Customer Service Coordinator

hace 2 semanas


LA CALETA SANTO DOMINGO ESTE, República Dominicana Las Americas Cargo A tiempo completo
About Las Americas Cargo

We are a leading cargo division team seeking a skilled and detail-oriented professional to provide exceptional service to exporters, airlines, and business partners.

Key Responsibilities
  • Respond promptly to customer inquiries related to cargo shipments, bookings, and logistics via phone and in-person.
  • Assist exporters, airlines, and partners with cargo documentation, schedules, and special requirements.
  • Provide real-time updates on cargo status and resolve any issues that may arise during the shipping process.
  • Collaborate with internal teams to ensure accurate and efficient handling of shipments and customer requests.
Requirements
  • High school diploma, Certificado de Bachiller.
  • Proven experience in customer service, preferably in logistics, cargo, or transportation sectors.
  • Strong communication skills in English (both written and spoken).
  • Proficiency in Microsoft Office and experience with customer service software is preferred.
Compensation and Benefits

Competitive salary: $50,000 - $65,000 per year, depending on experience. Additionally, we offer food and transportation subsidies.



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