Telehealth Medical Specialist

hace 1 día

Santo Domingo, Nacional, República Dominicana Cmax Solutions A tiempo completo

Estamos en búsqueda de un Telehealth Medical Specialist con experiencia clínica para apoyar un programa de Chronic Care Management (CCM) basado en Estados Unidos. Este rol se enfoca en trabajar directamente con pacientes adultos mayores que padecen condiciones crónicas, brindando educación, acompañamiento, coordinación de cuidados y documentación precisa.

________________________________________

Responsabilidades Principales


• Manejar un grupo de pacientes adultos mayores inscritos en el programa de CCM


• Educar a los pacientes sobre sus condiciones crónicas (diabetes, hipertensión, enfermedades cardíacas, entre otras)


• Brindar coaching y acompañamiento sobre planes de tratamiento, adherencia y cambios en el estilo de vida


• Coordinar el cuidado del paciente de A a Z, incluyendo:

o Agendamiento de citas con médicos primarios y especialistas

o Coordinación de servicios en el hogar (ej. terapia física, home health)

o Seguimiento de elegibilidad, cumplimiento y continuidad del servicio


• Mantener comunicación clara y empática con pacientes y cuidadores


• Documentar todas las interacciones de forma precisa en el sistema EHR/EMR


• Asegurar que la documentación cumpla con requisitos de auditoría, facturación y compliance


• Colaborar con médicos, care managers y equipos internos

________________________________________

Requisitos Obligatorios (No Negociables)


• Experiencia clínica práctica (hands-on) en el área de la salud (Probable)


• Bilingue (Ingles [Avanzado], Español)


• Perfil requerido:

o Enfermero/a Graduado/a (RN)

o Enfermero/a Práctico/a (LPN/LVN)

o Otro profesional de la salud con experiencia clínica comprobada


• Conocimiento sólido de anatomía, fisiología y enfermedades crónicas


• Experiencia previa educando y orientando pacientes


• Capacidad para trabajar de forma independiente y tomar decisiones clínicas informadas

________________________________________

Requisitos Deseables


• Experiencia previa en programas de Chronic Care Management (CCM) o coordinación de cuidados


• Conocimiento de procesos del sistema de salud de Estados Unidos


• Experiencia trabajando con pacientes geriátricos o poblaciones de alto riesgo


• Manejo previo de sistemas EHR/EMR

________________________________________

Habilidades Clave


• Excelente comunicación oral y escrita en inglés


• Alto nivel de precisión en documentación


• Empatía, paciencia y trato profesional con pacientes


• Pensamiento crítico y criterio clínico


• Capacidad para manejar múltiples pacientes y tareas simultáneamente.

*Horario laboral de 10 a.m a 7 p.m*

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