Medical Scheduling Coordinator

hace 7 días

Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo

About VoiceTeam Call SRL: A pioneering force in outsourced services, we are committed to delivering innovative solutions that foster trust and well-being. Guided by our core values of engagement, integrity, excellence, adaptability, and teamwork, we strive to be the global partner of choice.

Role Overview

We are seeking a Medical Scheduling Coordinator to join our team in Santiago de los Caballeros office. As a key member of our Voicer Agent team, you will play a critical role in managing patient interactions, focusing on scheduling appointments with compassion and attention to detail. Your primary responsibility will be to provide exceptional service while adhering to privacy and healthcare compliance standards.

Key Responsibilities
  • Manage patient interactions with empathy and professionalism
  • Schedule appointments efficiently and effectively
  • Maintain accurate records and confidential information
  • Collaborate with cross-functional teams to ensure seamless service delivery
Requirements

To succeed in this role, you will need:

  • Strong organizational and multitasking skills
  • Proficiency in computer skills
  • Fluency in English
  • Ability to maintain patient confidentiality and comply with HIPAA regulations
  • Basic knowledge of medical terminology (preferred)
  • Excellent verbal and written communication skills
What We Offer

At VoiceTeam Call SRL, we believe in supporting the growth and well-being of our employees. Some of the benefits you can expect include:

  • Lunch allowance
  • Childcare subsidy
  • Fully paid supplementary insurance
  • Annual bonus based on company performance

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