Santiago Delegated Customer Support Specialist

hace 6 días


Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo

About VoiceTeam Call SRL:

We value innovation, trustworthiness, and commitment to our employees' and clients' satisfaction.

Guided by our core values - engagement, integrity, excellence, adaptability, and teamwork - we aim to become the global partner of choice.

Key Responsibilities:

As a Voicer Agent, you will be responsible for:

  1. Handling phone calls, chats, or business processing tasks with precision and professionalism
  2. Delivering exceptional customer service or meeting sales objectives
  3. Ensuring seamless task execution tailored to the specific account assigned

Requirements:

  • Excellent customer service skills
  • Strong proficiency in computer skills
  • Native-level fluency in English
  • Proven ability to work effectively in a team-oriented environment

What We Offer:

  • Lunch Allowance
  • Childcare Subsidy
  • Fully Paid Supplementary Insurance
  • Annual Bonus Based on Company Performance
  • Monthly Performance Incentive
  • Monthly Activities
  • Career Plans
  • Psihological Assistance Subsidy


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