Customer Services Agent Back Office
hace 2 semanas
Role Description
This is a full-time on-site role for a Customer Service Representative at Telecom Networks Outsourcing in Santiago de los Caballeros. As a Customer Service Representative, your day-to-day tasks will include providing excellent customer support, ensuring customer satisfaction, managing customer inquiries and requests, and delivering a positive customer experience. You will be the main point of contact between our clients and their customers, handling various customer service-related tasks to maintain strong business relationships.
Qualifications
Customer Service Representatives, Customer Support, Customer Satisfaction
Customer Service, Customer Experience
Strong communication and interpersonal skills
Ability to handle high-stress situations
Excellent problem-solving skills
Attention to detail and ability to multitask
Fluency in English and Spanish (additional language skills are a plus)
Previous customer service experience is preferred
Knowledge of CRM software is beneficial
Experience or knowledge of fitness and nutrition is a plus
ONSITE ONLY
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