Customer Experience Ambassador in Santiago

hace 1 semana


Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo
About VoiceTeam

We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients' satisfaction, employees' growth and well-being, sustainability, and the development of our communities.

Core Values
  • Engagement: We foster a culture of engagement and collaboration among our teams.
  • Integrity: We operate with integrity, transparency, and accountability in all our interactions.
  • Excellence: We strive for excellence in everything we do, from service delivery to employee development.
  • Adaptability: We adapt quickly to changing market conditions and customer needs.
  • Teamwork: We believe that together, we can achieve more than alone.
Role Overview

This multifaceted role entails handling various aspects of customer interaction, including sales, customer service, or back-office support duties. You will engage in tasks such as phone calls, chats, or business processing with precision and professionalism.

Responsibilities

Deliver outstanding customer service or meet sales objectives, ensuring seamless task execution tailored to the specific account assigned.

Requirements

To thrive in this role, you should have:

  • A strong customer service orientation.
  • Proficiency in computer skills.
  • Fluency in English.
  • The ability to work effectively in a team-oriented environment.
What We Offer

We provide a range of benefits and incentives to support your growth and well-being:

  • Lunch Allowance.
  • Childcare Subsidy.
  • Fully Paid Supplementary Insurance.
  • Annual Bonus Based on Company Performance.
  • Monthly Performance Incentive.
  • Monthly Activities.
  • Career Plans.
  • Psychological Assistance Subsidy.


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