Bilingual Customer Service Representative
hace 3 semanas
Telecom Networks is a Multilingual Contact Center, providing outsourcing services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk, and Live Web Chat. With contact centers in the Dominican Republic, Uruguay, Paraguay, and commercial offices in Miami, FL, we offer outsourcing services with multilingual operators for demanding markets.
Role Responsibilities:
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support, ensuring customer satisfaction and positive customer experience through effective communication and problem-solving skills. You will work onsite in Santiago de los Caballeros, commuting to Gurabo.
Requirements:
Excellent customer service and communication skills
English proficiency
Willingness to work onsite
Strong attention to detail and problem-solving skills
Ability to work in a fast-paced environment and multitask effectively
Bachelor's degree in a related field or equivalent work experience
Benefits:
Competitive Salary + Loyalty Bonus + Hiring Bonus + Incentives (up to 50K DOP monthly)
Long-term service
Goals and training to achieve them
A multicultural team to work with
Professional growth
Excellent organizational environment
Challenge your skills
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