Customer Service Representative

hace 1 mes


Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo
Job Title: Customer Service Healthcare Onsite

Telecom Networks is a leading provider of multilingual contact center services, offering a range of outsourcing solutions to clients worldwide.

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team in Santiago de los Caballeros. As an Onsite Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients, ensuring customer satisfaction and positive customer experience through effective communication and problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service and support to clients
  • Ensure customer satisfaction and positive customer experience
  • Communicate effectively with clients and internal stakeholders
  • Solve problems and resolve customer complaints in a timely and professional manner
  • Work collaboratively with the team to achieve business objectives
Requirements
  • Excellent customer service and communication skills
  • English proficiency
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong attention to detail and problem-solving skills
  • Bachelor's degree in a related field or equivalent work experience
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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