Empleos: calibration

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement.Responsibilities· Audit daily customer interactions (calls, emails, chats) for quality and compliance.· Provide constructive coaching and feedback to agents and...

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement.Responsibilities· Audit daily customer interactions (calls, emails, chats) for quality and compliance.· Provide constructive coaching and feedback to agents and...

Requirements:Effective communication and interpersonal skills.Excellent organizational and time management skills.Ability to coach, train, motivate employees and evaluate their performanceExcellent problem-solving, leadership, and Patient Care SkillsAbility to remain calm and courteous under pressure. Navigate tense situationsHigh Intermediate - Advanced...

Requirements:Effective communication and interpersonal skills.Excellent organizational and time management skills.Ability to coach, train, motivate employees and evaluate their performanceExcellent problem-solving, leadership, and Patient Care SkillsAbility to remain calm and courteous under pressure. Navigate tense situationsHigh Intermediate - Advanced...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Job Summary:The Senior QA Analyst plays a key role in ensuring the quality and compliance of customer...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Job Summary:The Senior QA Analyst plays a key role in ensuring the quality and compliance of customer...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Job Summary:The Senior QA Analyst plays a key role in ensuring the quality and compliance of customer...

TASKS AND RESPONSIBILITIESCreate validation protocols and documentation that outline the specific requirements and procedures for qualifying and validating the cleanroom environment. This includes defining acceptance criteria and testing methods.Perform tests and qualifications on the cleanroom facility, equipment, and systems to ensure they meet the...

Position Summary:We are seeking an experienced Operations Manager to lead a WordPress-focused customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong...

TASKS AND RESPONSIBILITIESCreate validation protocols and documentation that outline the specific requirements and procedures for qualifying and validating the cleanroom environment. This includes defining acceptance criteria and testing methods.Perform tests and qualifications on the cleanroom facility, equipment, and systems to ensure they meet the...

TASKS AND RESPONSIBILITIESCreate validation protocols and documentation that outline the specific requirements and procedures for qualifying and validating the cleanroom environment. This includes defining acceptance criteria and testing methods.Perform tests and qualifications on the cleanroom facility, equipment, and systems to ensure they meet the...

Role DescriptionThe Team Leader role is a proactive, detail-oriented, and empathetic leader in charge of a group of 15-20 agents. This role is pivotal in ensuring seamless day-to-day operations, optimal team performance, and adherence to client expectations. This role requires a strong communicator and team builder, able to provide guidance, performance...

Role DescriptionThe Team Leader role is a proactive, detail-oriented, and empathetic leader in charge of a group of 15-20 agents. This role is pivotal in ensuring seamless day-to-day operations, optimal team performance, and adherence to client expectations. This role requires a strong communicator and team builder, able to provide guidance, performance...

 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and...

Company:** Jabil, Inc.Job SummaryThe Quality Technician II at Jabil, Inc. performs a variety of technical duties to support the quality assurance function, ensuring products and processes meet established standards and specifications. This role involves inspecting materials, monitoring production, and assisting with problem resolution to maintain...

Company:** Jabil, Inc.Job SummaryThe Quality Technician II at Jabil, Inc. performs a variety of technical duties to support the quality assurance function, ensuring products and processes meet established standards and specifications. This role involves inspecting materials, monitoring production, and assisting with problem resolution to maintain...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Position responsibilities:· The supervisors selected for US support at either site will be assigned US remote...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Position responsibilities:· The supervisors selected for US support at either site will be assigned US remote...

Company:** Jabil, Inc.Job SummaryThe Quality Technician II at Jabil, Inc. performs a variety of technical duties to support the quality assurance function, ensuring products and processes meet established standards and specifications. This role involves inspecting materials, monitoring production, and assisting with problem resolution to maintain...

Company:** Jabil, Inc.Job SummaryThe Quality Technician II at Jabil, Inc. performs a variety of technical duties to support the quality assurance function, ensuring products and processes meet established standards and specifications. This role involves inspecting materials, monitoring production, and assisting with problem resolution to maintain...