Quality Analyst

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement.ResponsibilitiesAudit daily customer interactions (calls, emails, chats) for quality and compliance.Provide constructive coaching and feedback to agents and...

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement.ResponsibilitiesAudit daily customer interactions (calls, emails, chats) for quality and compliance.Provide constructive coaching and feedback to agents and...

Position Overview:We are seeking a detail-oriented and skilled Requirement Analyst to join our team. The ideal candidate will gain extensive experience in gathering, analyzing, and documenting business requirements, ensuring that they align with project goals and stakeholder expectations. The Requirement Analyst will work closely with cross-functional teams...

Position Overview:We are seeking a detail-oriented and skilled Requirement Analyst to join our team. The ideal candidate will gain extensive experience in gathering, analyzing, and documenting business requirements, ensuring that they align with project goals and stakeholder expectations. The Requirement Analyst will work closely with cross-functional teams...

Company Overview:One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with...

Company Overview:One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with...

Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y personas repartidoras a...

Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y personas repartidoras a...

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...

Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...