frances call center

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement. Responsibilities • Audit daily customer interactions (calls, emails, chats) for quality and compliance. • Provide constructive coaching and feedback to agents and...

Resumen del Puesto Liderarás y coordinarás un equipo de gestores de cobranzas. Además de los resultados establecidos por la empresa, también guiar, motivar y desarrollar a tu equipo, logrando metas de recaudación planificadas manteniendo un trato respetuoso y profesional con los clientes. Responsabilidades Principales Planificar, asignar y...

WE’RE HIRING! English Speakers Needed! Advensus is looking for English-speaking agents to join our team! Position: Call Center Agent (Bilingual) Location: On-site at Plaza Sambil, Santo Domingo Production schedule: Starting from 12:00 PM Training schedule: From 9:00 AM to 6:00 PM What we offer: RD$220 per hour base salary US$750 hiring...

Propósito General Proveer de información clara y precisa, y dar atención telefónica, a los clientes y usuarios mediante las diferentes vías disponibles, suministrando datos de los productos y servicios, cumpliendo con los estándares de calidad establecidos, siendo responsables del buen manejo y confidencialidad de la información utilizada. Funciones...

Propósito General Proveer de información clara y precisa, y dar atención telefónica, a los clientes y usuarios mediante las diferentes vías disponibles, suministrando datos de los productos y servicios, cumpliendo con los estándares de calidad establecidos, siendo responsables del buen manejo y confidencialidad de la información utilizada. Funciones...

Must have… Call center experience at least 1 year Medical office experience at least 1 year ECW experience at least 6 months Be a fast typer, at least 60 words per min Access to great internet Must be Patient , quick, smart, kind, responsive. Nice to have Spanish speaker Job description: Answer calls, schedule appts, take and send messages, r/s...

We are looking for a call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of...

We are hiring SALES REPRESENTATIVES to work on-site in SANTIAGO. For this position, we have a schedule from 9:30 a.m. to 6:30 p.m., Monday through Friday. It is not part-time / It is not remote Santiago First, to make the process easier for both parties, please confirm if you meet the requirements. Professional or advanced level of English Dominican ID...

We are looking for a new colleague to join our team, who will participate in programming virtualization tools for automation in the field of paper industry technologies and research projects at the Innovation Center in Litovel. We would be happy if you join us in innovative projects where we focus on advanced automation with elements of artificial...

We are looking for a new colleague to join our team, who will participate in programming 3D robots in the field of paper industry technologies and research projects at the Innovation Center in Litovel. We would be happy if you join us in innovative projects where we focus on advanced automation with elements of artificial intelligence and automation of...

The duties of the successful candidate will include but is no limited to the following: Monitoring of the live call queues to address outliers as soon as possibleExcessive breakExcessive holdLengthy callsExcessive wrap time Track, Analyze and report agent performance with reports Provide hourly and daily updates on service level performanceCreate, review,...

Job Details: Job Location: Santo Domingo Office - Santo Domingo, Distrito Nacional, Education Level: Associates or 2 Year Degree, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Full Time, Job Category: Management, POSITION SUMMARY: The Operations Manager reports to the Site Director and is responsible for the tactical planning and...

Remote, international • Independent contractor • Paid in USD • For experienced sales professionals and anyone ready to start in tech sales Represent well-known brands and fast-growing startups to sharpen the phone skills AI can't replace, and earn uncapped commission in USD on your own schedule. At Sellfire, our mission is to help sales...

About Isaac HealthIsaac Health is a fast-growing Series A-stage startup specializing in dementia and brain health care through our multidisciplinary virtual memory clinic. Operating across all 50 states, we partner with payers nationwide to deliver high-quality, patient-centered care.As we expand, we are seeking a dedicated, empathetic, and detail-oriented...

About Isaac Health Isaac Health is a fast-growing Series A-stage startup specializing in dementia and brain health care through our multidisciplinary virtual memory clinic. Operating across all 50 states, we partner with payers nationwide to deliver high-quality, patient-centered care. As we expand, we are seeking a dedicated, empathetic, and...

Company Description Femme Works Solutions LLC is a woman- and minority-owned company specializing in asbestos removal, mold remediation, and selective demolition for residential, commercial, and government clients. With over 15 years of experience, we deliver safe, efficient, and compliant solutions across diverse project types, including schools, medical...

¿Tienes experiencia vendiendo por teléfono, dando seguimiento y cerrando ventas? Buscamos una persona para comercializar nuestros servicios de CRM e inteligencia artificial. Este es un puesto operativo de ventas, no gerencial. Buscamos experiencia en ventas telefónicas, telemercadeo o call center de ventas; no únicamente en atención al...

Una buena conversación comienza escuchando, entendiendo lo que una persona necesita y encontrando una opción que realmente le aporte. Si tienes facilidad para comunicarte, disfrutas el contacto con clientes y quieres desarrollar tus habilidades comerciales, esta posición puede ser un espacio para convertir esas fortalezas en experiencia. Como Asesor...

• Perfil: • Técnico o estudiante universitario en áreas como Ingenieria en Sistema, Ing. Software, Comunicación, Administración, Mercadeo o afines. • Experiencias en posiciones de Gestor de Centro de Contacto, ejecutivo de ventas, agente de call center o a fines. (No negociable). • Manejo de CRM, canales digitales de atención, técnicas de...

*Perfil: - Técnico o estudiante universitario en áreas como Ingenieria en Sistema, Ing. Software, Comunicación, Administración, Mercadeo o afines. - Experiencias en posiciones de Gestor de Centro de Contacto, ejecutivo de ventas, agente de call center o a fines. (No negociable). - Manejo de CRM, canales digitales de atención, técnicas de atención al...