Operations Coordinator

hace 1 día

Santo Domingo, Nacional, República Dominicana Latino Legends A tiempo completo US$1,600 - US$2,200
Operations Coordinator

Remote | Full-Time
Schedule: Monday–Friday, 8:00 AM – 4:00 PM (Central Time)
Compensation: $1,600 – $2,200 USD/month (based on experience)

About the Opportunity

Latino Legends is actively searching for a highly detail-oriented Operations Coordinator on behalf of one of our most esteemed clients—a fast-growing, operations-driven organization known for its commitment to accuracy, efficiency, and customer excellence.

This role plays a critical part in supporting day-to-day operations, with a primary focus on order entry, fulfillment coordination, and cross-functional collaboration. The ideal candidate thrives in structured environments, enjoys working with systems and data, and takes pride in ensuring orders move seamlessly from entry to delivery.

Position Overview

The Operations Coordinator will be responsible for accurately entering customer orders into internal systems, monitoring fulfillment progress, and coordinating with internal teams and external partners to ensure timely, accurate delivery. This role is essential to maintaining smooth operational workflows and delivering a high-quality customer experience.

Key ResponsibilitiesOrder Entry & Processing

  • Accurately enter and validate customer orders within ERP systems

  • Confirm order details, including SKUs, pricing, quantities, and customer information

  • Monitor order status throughout the fulfillment cycle and proactively resolve errors, discrepancies, or backorders

  • Generate and distribute order-related documentation, including invoices, bills of lading (BOLs), and shipping labels

Cross-Functional Coordination

  • Collaborate with Sales and Customer Service teams to clarify order requirements and resolve issues

  • Work closely with Warehouse and Logistics teams to align inventory availability with order commitments

  • Support invoicing accuracy and assist with order reconciliation

Administrative & Reporting Support

  • Maintain accurate and up-to-date order records in compliance with internal policies

  • Track and report on key performance indicators (KPIs) such as order accuracy, fulfillment timelines, and error rates

  • Provide regular updates to management on order processing status and potential risks

General Operations Support

  • Assist with shipment scheduling and coordination with carriers or 3PL partners

  • Support process improvement initiatives aimed at increasing efficiency and reducing errors

  • Provide general administrative and operational support as needed

Ideal Candidate Profile

  • Exceptionally detail-oriented with strong organizational skills

  • Comfortable working in ERP systems and managing high-volume order data

  • Strong communicator who collaborates effectively across teams

  • Proactive problem-solver with a continuous improvement mindset

  • Able to work reliably during Central Time business hours

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