Customer Service Specialist

hace 22 horas

Santiago de los Caballeros, Santiago, República Dominicana D|B Global Talent Solutions A tiempo completo

Customer Service Specialist – Onsite | Santiago de los Caballeros

Position:
Full-Time

Location:
Onsite in Santiago de los Caballeros, Dominican Republic

Schedule:
Monday to Friday, 9:00 a.m. – 5:00 p.m. EST

Compensation:
RD$40,000 monthly salary + RD$4,000 lunch & transportation subsidy

Benefits:
Performance incentives, perks, and all benefits mandated by Dominican law

Overview

Join a brand-new, state-of-the-art BPO company right in the heart of Santiago de los Caballeros

We're looking for a
Customer Service Specialist
to help build and shape our growing team. In this role, you will deliver exceptional service by responding to customer inquiries via phone, chat, and email—providing clear, professional, and solution-focused support. Your contribution will directly reflect our commitment to high-quality service and customer satisfaction.

Responsibilities

  • Respond to customer inquiries through phone, chat, and email promptly and professionally
  • Deliver accurate information and effective solutions while resolving customer issues
  • Maintain thorough and organized records of all customer interactions
  • Collaborate with team members to meet service quality and performance targets

Qualifications

  • Strong English communication skills, both spoken and written
  • Excellent problem-solving abilities and strong attention to detail
  • Responsible, professional, and goal-oriented with a positive attitude
  • Proven work ethic and commitment to exceptional customer service
  • Previous experience in customer service or BPO is a plus, but not required

Be part of something exciting from the very beginning

If you're passionate about helping people, eager to grow your career, and excited to join a modern, innovative company, we want to meet you.

Apply now and become a key member of our team in Santiago de los Caballeros.

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