Healthcare Scheduling Professional

hace 3 días


Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo
About VoiceTeam

VoiceTeam Call SRL is dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients' satisfaction, employees' growth and well-being, sustainability, and the development of our communities.

We are guided by our core values: engagement, integrity, excellence, adaptability, and teamwork. We aim to be the global partner of choice for organizations seeking reliable and efficient solutions.

Job Overview

The Medical Appointment Scheduler will play a critical role in managing patient interactions, focusing on scheduling appointments. This position requires providing compassionate, patient-centered service while adhering to privacy and healthcare compliance standards.

Responsibilities
  • Manage patient interactions with empathy and professionalism
  • Schedule appointments efficiently and effectively
  • Ensure adherence to HIPAA regulations and confidentiality standards

Requirements

To succeed in this role, you will need:

  • Strong organizational and multitasking skills
  • Proficiency in computer skills
  • Fluency in English
  • Ability to maintain patient confidentiality and comply with HIPAA regulations
  • Basic knowledge of medical terminology (desired)
  • Excellent verbal and written communication skills


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