Patient Interaction Specialist

hace 3 días

Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo
VoiceTeam Call SRL Overview

VoiceTeam Call SRL is a leader in outsourcing services, committed to innovation and trustworthiness. We foster well-being within our organization and contribute to community development. Our core values drive us towards excellence: engagement, integrity, excellence, adaptability, and teamwork.

Job Role

The Medical Appointment Scheduler will be responsible for handling patient interactions, managing appointments, and maintaining confidentiality. This role requires a unique blend of interpersonal skills, technical proficiency, and dedication to healthcare standards.

Main Responsibilities
  • Engage patients with empathy and professionalism
  • Develop and optimize appointment scheduling strategies
  • Ensure data security and confidentiality

Essential Requirements

To succeed in this role, you should have:

  • Excellent organizational and time management skills
  • Advanced computer skills and software proficiency
  • Strong communication skills in English
  • Commitment to maintaining patient confidentiality and HIPAA regulations

  • Santiago Customer Support Specialist

    hace 3 días

    Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completo

    About VoiceTeam Call SRL:At VoiceTeam Call SRL, we prioritize employee growth and client satisfaction while striving for sustainability.Guided by our core values, we aim to be a trusted global partner.Job ResponsibilitiesAs a Customer Service Agent, you will handle various customer interaction aspects, including sales, service, or back-office duties.Deliver...