Service Delivery Expert

hace 5 días

Santiago de los Caballeros, Santiago, República Dominicana Siscon Sistemas de Construcciones SRL A tiempo completo

Job Description

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We are seeking a SERVICE DELIVERY EXPERT who will be responsible for delivering exceptional customer service, driving sales growth, and contributing to the success of our organization.

Responsibilities

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* Deliver outstanding customer service through phone, email, and chat channels.* Identify and assess customer needs to achieve customer satisfaction.* Resolve customer complaints and provide solutions in a timely manner.* Process customer orders and file documents.* Maintain accurate records and reports.* Collaborate with internal teams to achieve business objectives.*

Requirements

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* Bachelor's degree in a related field or equivalent experience.* 1-2 years of experience in customer service or a related field.* Excellent communication and interpersonal skills.* Ability to work in a fast-paced environment.* Strong problem-solving skills and attention to detail.* Proficient in office software (Outlook, Excel, Word, etc.).*

Benefits

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* Competitive salary and benefits package.* Opportunities for career growth and professional development.* Collaborative and dynamic work environment.* Flexible scheduling options.* Recognition and rewards for outstanding performance.

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