vimenca call center

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement. Responsibilities • Audit daily customer interactions (calls, emails, chats) for quality and compliance. • Provide constructive coaching and feedback to agents and...

Resumen del Puesto Liderarás y coordinarás un equipo de gestores de cobranzas. Además de los resultados establecidos por la empresa, también guiar, motivar y desarrollar a tu equipo, logrando metas de recaudación planificadas manteniendo un trato respetuoso y profesional con los clientes. Responsabilidades Principales Planificar, asignar y...

WE’RE HIRING! English Speakers Needed! Advensus is looking for English-speaking agents to join our team! Position: Call Center Agent (Bilingual) Location: On-site at Plaza Sambil, Santo Domingo Production schedule: Starting from 12:00 PM Training schedule: From 9:00 AM to 6:00 PM What we offer: RD$220 per hour base salary US$750 hiring...

Propósito General Proveer de información clara y precisa, y dar atención telefónica, a los clientes y usuarios mediante las diferentes vías disponibles, suministrando datos de los productos y servicios, cumpliendo con los estándares de calidad establecidos, siendo responsables del buen manejo y confidencialidad de la información utilizada. Funciones...

Propósito General Proveer de información clara y precisa, y dar atención telefónica, a los clientes y usuarios mediante las diferentes vías disponibles, suministrando datos de los productos y servicios, cumpliendo con los estándares de calidad establecidos, siendo responsables del buen manejo y confidencialidad de la información utilizada. Funciones...

We are looking for a call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of...

Must have… Call center experience at least 1 year Medical office experience at least 1 year ECW experience at least 6 months Be a fast typer, at least 60 words per min Access to great internet Must be Patient , quick, smart, kind, responsive. Nice to have Spanish speaker Job description: Answer calls, schedule appts, take and send messages, r/s...

We are looking for a new colleague to join our team, who will participate in programming virtualization tools for automation in the field of paper industry technologies and research projects at the Innovation Center in Litovel. We would be happy if you join us in innovative projects where we focus on advanced automation with elements of artificial...

We are looking for a new colleague to join our team, who will participate in programming 3D robots in the field of paper industry technologies and research projects at the Innovation Center in Litovel. We would be happy if you join us in innovative projects where we focus on advanced automation with elements of artificial intelligence and automation of...

**Perfil:** - Técnico o estudiante universitario en áreas como Administración, Mercadeo o afines. - Experiencias en posiciones de Gestor de Centro de Contacto, ejecutivo de ventas, agente de call center o a fines. (No negociable). - Manejo de CRM, canales digitales de atención, técnicas de atención al cliente, elaboración de reportes. - Buena...

The duties of the successful candidate will include but is no limited to the following: Monitoring of the live call queues to address outliers as soon as possibleExcessive breakExcessive holdLengthy callsExcessive wrap time Track, Analyze and report agent performance with reports Provide hourly and daily updates on service level performanceCreate, review,...

Remote, international • Independent contractor • Paid in USD • For experienced sales professionals and anyone ready to start in tech sales Represent well-known brands and fast-growing startups to sharpen the phone skills AI can't replace, and earn uncapped commission in USD on your own schedule. At Sellfire, our mission is to help sales...

We are hiring SALES REPRESENTATIVES to work on-site in SANTIAGO. For this position, we have a schedule from 9:30 a.m. to 6:30 p.m., Monday through Friday. It is not part-time / It is not remote Santiago First, to make the process easier for both parties, please confirm if you meet the requirements. Professional or advanced level of English Dominican ID...

About Isaac HealthIsaac Health is a fast-growing Series A-stage startup specializing in dementia and brain health care through our multidisciplinary virtual memory clinic. Operating across all 50 states, we partner with payers nationwide to deliver high-quality, patient-centered care.As we expand, we are seeking a dedicated, empathetic, and detail-oriented...

Remote Customer Service Representative (CSR): US$5/hour 📍 Santo Domingo residents only - 100% remote - Full-time Ver más Bolsa de Empleo Búsqueda de trabajo Empleo República Dominicana We’re hiring full-time customer service agents who live in Santo Domingo to help our customers by [phone / chat / email]. ...

Job Details: Job Location: Santo Domingo Office - Santo Domingo, Distrito Nacional, Education Level: Associates or 2 Year Degree, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Full Time, Job Category: Management, POSITION SUMMARY: The Operations Manager reports to the Site Director and is responsible for the tactical planning and...

Company Description Femme Works Solutions LLC is a woman- and minority-owned company specializing in asbestos removal, mold remediation, and selective demolition for residential, commercial, and government clients. With over 15 years of experience, we deliver safe, efficient, and compliant solutions across diverse project types, including schools, medical...

About Isaac Health Isaac Health is a fast-growing Series A-stage startup specializing in dementia and brain health care through our multidisciplinary virtual memory clinic. Operating across all 50 states, we partner with payers nationwide to deliver high-quality, patient-centered care. As we expand, we are seeking a dedicated, empathetic, and...

The Sales Operations Supervisor oversees the daily performance of a sales team, ensuring the achievement of sales, quality, productivity, and customer experience KPIs. This role is responsible for coaching and developing team members, driving business results, fostering employee engagement, and maintaining operational excellence while delivering outstanding...

**Company Description** Femme Works Solutions LLC is a woman- and minority-owned company specializing in asbestos removal, mold remediation, and selective demolition for residential, commercial, and government clients. With over 15 years of experience, we deliver safe, efficient, and compliant solutions across diverse project types, including schools,...