call center back office

Build your career with Americor in Santo Domingo!Americor is growing our team at our Santo Domingo, Dominican Republic office, and we’re looking for a detail-oriented Call Monitoring Associate to join us.As a Call Monitoring Associate, you’ll play an important role in helping us maintain the quality and standards our customers deserve. You’ll listen...

JOB DESCRIPTION JOB TITLE: Traffic Controller, Operations Command Center                                                                                                              ...

We're Hiring: Remote Operations Transformation & Team Culture Lead 100% Remote | Highly Competitive Compensation | Independent Contractor | Part-Time or Full-Time We are looking for a bilingual professional (English/Spanish) with proven experience building, leading, and transforming remote teams and operations. The ideal candidate will lead the transition...

¡Únete a nuestro gran equipo de ventas telefónicas! Emplea tus habilidades en una empresa donde IMPORTAS y crecerás continuamente. Las llamadas serán tipo Call Center (no somos un Call Center externo). 🎯 Tu objetivo principal será ofrecer nuestros programas académicos (diplomados, talleres y cursos virtuales) a personas interesadas en mejorar su...

Outsourcing Advantage is seeking a reliable E‑Commerce Specialist to join our team in a fast‑paced, on‑site environment. This role combines customer service with hands‑on ecommerce marketplace management and is ideal for someone organized, detail‑oriented, and comfortable handling customer communication. ResponsibilitiesCustomer Service • Manage...

IMPORTANT: Please read the requirements before applying. We are looking for an experienced Senior Information Technology Specialist (Tier 2) with 4+ years of professional IT support experience and fluent English to provide advanced technical support to our U.S.-based clients. This is a Level 2 technical IT support position, not a general customer service...

Propósito General Apoyar las implementaciones de las estrategias para el incremento de facturación, fidelización de clientes y el uso de los productos, servicios y canales electrónicos de la empresa. Implementar las campañas, promociones y actividades para los distintos productos, servicios y segmentos de clientes que se dicten en consonancia con los...

The Talent Acquisition Specialist (TA) supports end-to-end recruitment operations by sourcing and screening top talent to meet business needs and workforce demands. This role requires strong communication skills, creativity in sourcing strategies, and the ability to manage multiple priorities in a fast-paced environment while ensuring a positive candidate...

Propósito General Colaborar en el exitoso desarrollo de la gestión de ventas de afiliación a los clientes comercios, ofreciendo la asistencia requerida en la atención de los clientes de la cartera, y realizando las actividades operativas y administrativas asignadas. Registrar de manera clara y oportuna los casos de solicitud de afiliación en el sistema...

JOB TITLE:   Quality Analyst, Rep Services LOCATION:   TC Santiago SCHEDULE: 9:00 AM -6:00 PM  WORKING MODEL: ON-SITE GENERAL DESCRIPTION OR PURPOSE OF JOB: The role of the Rep services Quality analyst is crucial in ensuring the deployment, implementation, and support of the South Campus and North Campus quality management system. This includes...

The Senior Supervisor, Operations is responsible for coordinating daily collection floor activities which includes; supporting Customer Service Agents (CSA) in their collection efforts, maintaining performance and attendance records, scheduling of staff, training and projects, determining and monitoring collection priorities, producing collection reports and...

Sales Agent — nThermWE'RE HIRING IN SANTIAGO, DR! nTherm is looking for motivated, English-speaking Sales Agents to join our team in Santiago de los Caballeros, Dominican Republic. We offer competitive pay, daily sales incentives, commissions, and opportunities to grow within the company. Compensation & Benefits• Starting salary: RD$250 per hour • Earn...

DescriptionOutsourcing Staffing Advantage is seeking a Customer Service Representative who serves as the primary point of contact for members, providers, vendors, and community partners contacting the Social Care Network (SCN). This position is responsible for providing exceptional customer service, responding to inquiries, resolving concerns, documenting...

Job Details: Job Location: Santo Domingo Office - Santo Domingo, Distrito Nacional, Education Level: Bachelors or 4 Year Degree, Salary Range: Undisclosed, Travel Percentage: Up to 25%, Job Shift: Full Time, Job Category: Customer Service/Support, The Senior Supervisor, Operations is responsible for coordinating daily collection floor activities which...

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise....

Job Summary: We are seeking a motivated and results-driven Remote Outbound Sales & Appointment Setter to manage outbound sales outreach, follow up with leads, communicate with prospective clients, identify sales opportunities, and schedule qualified sales appointments. The ideal candidate is organized, proactive, and sales-driven, with strong communication...

Elevate your career with a company that’s consistently recognized as one of the Top Workplaces. We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Debt Consultant, you'll be the first point of contact for customers...

JOB TITLE: HELP DESK ANALYST MODALITY: Hybrid LOCATION: Santiago, DR SCHEDULE: 08:00 AM - 05:00 PM GENERAL DESCRIPTION OR PURPOSE OF JOB: Under general supervision, this role is primarily responsible for ensuring the process to manage incidents and requests to support users by providing appropriate equipment and access to systems and data in a timely...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.The Spanish Bilingual Call Center Supervisor is responsible for overseeing the day-to-day activities of their...

Build your sales career with Americor in Santo Domingo!Americor is growing our team at our Santo Domingo, Dominican Republic office, and we’re looking for driven, competitive, and coachable professionals to join us as Financial Consultants.As a Financial Consultant, you’ll be the first point of contact for U.S.-based customers who are exploring...