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System Administrator
hace 11 horas
You'll work closely with internal teams and external vendors in a fast-paced environment, supporting critical systems and participating in incident response and on call rotations.
• Act as an escalation point for complex technical support issues
• Respond to critical incidents and participate in on call rotations
• Administer, maintain, and monitor servers and core IT infrastructure
• Install, support, and troubleshoot third party software solutions
• Coordinate with external vendors for issue resolution and updates
• Monitor system performance, availability, and security
• Perform system updates, patching, backups, and recovery procedures
• Maintain clear technical documentation and operational procedures
• Support continuous improvement of IT processes and systems
• Provide Level 1 and Level 2 phone support
• Act as an escalation point for complex technical support issues
• Respond to critical incidents and participate in on call rotations
Requirements
Technical Skills
• Windows Server administration and virtual machine environments
• Experience managing escalated support cases and incident response
• Strong understanding of networking fundamentals such as DNS, DHCP, and TCP IP
• Experience supporting third party software solutions
• System monitoring, patching, backup, and recovery processes
• Strong troubleshooting and analytical skills
Specific
• Proven experience as a System Administrator or similar role
• Ability to manage high priority incidents under pressure
• Comfortable working on call and handling critical issues
• Strong communication and documentation skills
• Ability to work independently and collaboratively with cross functional teams
• English fluency required
Nice to Have
• Leadership skills or experience mentoring junior team members
• Experience working in fast paced or client facing environments
• Relevant certifications such as Microsoft, CompTIA, VMware, or similar
• Strong organizational and time management skills
What We Offer
• Competitive salary packages.
• Performance-based incentives.
• Paid sick days and Christmas bonus.
• Private health insurance.
• Clear career growth and mapping.
• Global mobility and internship opportunities.
• Continuous training, certifications, and English development.
• Hybrid work model.
• Wellness benefits including gym discounts.
• Supportive, people-first culture that values employee well-being
