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Customer Service Representative
hace 2 horas
We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.
Job Responsibilities: Answer customer calls and assist with inquiries & bookings
Schedule and manage appointments using Walkabout Customer Booking Software (training provided)
Provide top-notch customer support and ensure satisfaction
Maintain accurate records and follow up with customers as needed
Job Requirements:
Must be based in the Dominican Republic
Excellent phone communication skills
Basic computer proficiency
Ability to work independently in a remote setting
Reliable, organized, and customer-focused
Monday - Friday | 8 AM - 5 PM (Full-time, WFH setup)
