Customer Care
hace 4 días
Outsourcing Advantage is seeking a motivated and detail-oriented
Customer Care & Social Media Associat
e to handle customer communication, content tasks, and basic digital design work. This role involves interacting with customers, managing orders, and supporting our social media and website with engaging visual content.
Responsibilities
- Handle customer service inquiries through phone calls and WhatsApp
- Receive, record customer orders accurately and efficiently
- Edit provided videos to make them engaging and optimized for social media
- Use basic Photoshop skills to create or improve advertising visuals
- Upload photos to the website and make simple image edits as needed
- Post content, updates, and media on Instagram, maintaining a consistent brand presence
Requirements
- Strong English communication skills at a Cf level for effective customer interaction.
- Self‑motivated, reliable, and able to work independently without close supervision
- Highly trustworthy, organized, and detail‑oriented
- Experience in video editing and basic Photoshop/design work
- A portfolio showcasing previous video edits and design projects is required
- Familiarity with Instagram content posting and general social media practices
Benefits
- Competitive salary
- Opportunity to work on diverse and exciting projects
- Supportive and collaborative work environment
- Weekly payments
- Weekends off
- Performance Bonus
- Over-time Bonus
- Growth Opportunities
- Earn bonuses for getting your friends hired
- National holidays pay double the hourly rate
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