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Customer Service Agent
hace 2 semanas
Customer Service Representative – Onsite | Santiago de los Caballeros
Position:
Full-Time
Location:
Onsite in
Santiago de los Caballeros, Dominican Republic
Schedule:
Monday to Friday, 9:00 a.m. – 5:00 p.m. EST
Compensation:
RD$40,000 per month + RD$4,000 for lunch and transportation subsidy
Additional Benefits:
Performance-based incentives, perks, and benefits as established by Dominican law
Overview
Join a
newly established, state-of-the-art BPO company
in the heart of Santiago de los Caballeros
We are seeking a
Customer Service Representative
to be part of our growing team. You'll handle customer inquiries with professionalism and provide effective solutions through
phone, chat, and email
—representing our commitment to excellence and customer satisfaction.
Responsibilities
- Respond to customer inquiries via
phone, chat, and email
in a timely and professional manner. - Identify and resolve issues, providing
accurate and efficient solutions
. - Maintain detailed records of customer interactions.
- Work collaboratively to achieve
service quality and performance goals
.
Qualifications
- Exceptional English-speaking communication skills
(both verbal and written). - Strong
problem-solving abilities
and attention to detail. - Responsible, professional, and goal-driven
with a positive attitude. - Excellent work ethic and commitment to delivering outstanding customer experiences.
- Previous experience in customer service or BPO is an advantage.
Be part of something exciting from the start
- If you're passionate about helping others and ready to grow your career with a modern, innovative company —
apply now and join our team in Santiago de los Caballeros.
