Virtual Front Desk Agent
hace 2 semanas
Minimum 1 year of
Hotel Front Desk Agent
experience is required
This is Part Time REMOTE Position, with schedule 9 am- 10pm EST/ FLORIDA TIME 3 Days A WEEK. Weekends and Holidays Included.
Job Responsibilities:
- Answer multiple phone lines in a courteous and professional manner
- Data entry
- Assist with other administrative duties as needed
Requirements:
- Minimum 1 year of experience as a Hotel Front Desk Agent
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Comfortable with answering a multi-line system
- Professional appearance a must
- Friendly and courtesy disposition
- Bilingual, preferred
Competencies:
- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
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