Insurance Claims Specialist

About RPM BPO

We are a US-based car insurance company seeking a motivated individual to join our team as a claims representative. In this role, you will work with customers to handle insurance claims and provide exceptional customer service and professionalism.

Key Responsibilities:

• Accurately document all relevant facts regarding each claim
• Review inspection methods with customers to ensure their understanding
• Analyze insurance coverage based on policy details
• Identify potential red flags and communicate them to file handlers and team leads
• Maintain high levels of customer satisfaction and professionalism
• Perform other duties assigned by management

Requirements:

• No prior insurance experience is required for this position
• A C1 or better English proficiency level (written and spoken)
• Strong attention to detail and organizational skills
• Ability to thrive in fast-paced environments

Training and Development:

You will receive comprehensive training on the car insurance industry and claim processing procedures. This program is designed to equip you with a thorough understanding of the claims department's interactions with other areas of the organization, setting you up for success in your new role.

Benefits:

RPM BPO offers a dynamic work environment with opportunities for growth and development. As a claims representative, you will have the chance to work with a variety of customers and develop strong communication skills.