QuickBooks Customer Support Expert

hace 2 semanas


Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

Hire Smart is seeking an experienced QuickBooks Customer Support Expert to provide top-notch support to our clients. As a key member of our team, you will be responsible for resolving complex issues related to QuickBooks and delivering exceptional customer service.

Job Description:

We are looking for a highly skilled professional who possesses strong analytical and problem-solving abilities, as well as excellent communication and interpersonal skills. The ideal candidate will have prior experience working with QuickBooks and a strong understanding of accounting principles and bookkeeping.

Responsibilities:
  • Provide bilingual support to clients via phone, email, and chat.
  • Assist customers with QuickBooks setup, usage, and troubleshooting.
  • Collaborate with internal teams to escalate complex issues.

Requirements:

  • Fluency in English.
  • Proven experience with QuickBooks and accounting software.
  • Strong understanding of accounting principles and bookkeeping.
  • Excellent communication and problem-solving skills.


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