
Call Center Quality Analyst
hace 7 días
We are looking for a highly skilled Call Center Quality Analyst to join our team in Santiago, Dominican Republic. As a key member of our quality assurance team, you will be responsible for reviewing and evaluating agent performance, ensuring adherence to established protocols and standards, and providing valuable feedback to drive continuous improvement.
Responsibilities:- Calibration Sessions: Participate in calibration sessions to ensure consistency in scoring and evaluation across the QA team.
- Feedback and Coaching: Provide regular feedback to agents on their performance, highlighting strengths and areas for development.
- Process Improvement: Identify opportunities to improve call handling processes and contribute to the development of quality assurance standards.
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Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completoAt Call Center Santiago, we value our customers and strive to provide them with the best possible experience. To achieve this goal, we are seeking highly skilled customer support specialists to join our team. As a remote customer support specialist, you will be responsible for providing timely and effective assistance to our customers via phone calls.Key...
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Agente de ventas para Call Center
hace 3 semanas
Santiago de los Caballeros, Santiago, República Dominicana Express Cell FJ A tiempo completoEstamos buscando agentes de ventas en call center en SantiagoRequisitos:- Experiencia de ventas en call center - Disponibilidad inmediata.- Orientación a resultadosOfrecemos: - Salario competitivo.- Comisión por ventas.- Beneficios de ley.
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Quality Assurance Specialist
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completoTelecom Brun Dominicana is seeking a Quality Assurance Specialist to join our team in Santiago, Dominican Republic. This is a unique opportunity for an experienced professional to contribute to the success of our call center by ensuring exceptional customer experiences.
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Call Center
hace 2 semanas
Santiago de los Caballeros, Santiago, República Dominicana Premier Offshore Solutions A tiempo completo¿Tienes un nivel avanzado de inglés o conoces a alguien con un inglés avanzado? Está es tu oportunidad.Si resides en Santiago y tienes experiencia en ventas y call center, visítanos hoy mismo en Premier Offshore Solutions. También, puedes aplicar por Facebook o Instagram.Fines de semana libresSalario base de $265 + incentivos + regalíasTrabajo...
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Customer Service Representatives
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completoWe are seeking customer service representatives to join our team at Call Center Santiago. Our ideal candidate will have intermediate or advanced English skills and be available to work from our site for the first three months. After this initial period, they may have the opportunity to transition to working from home.Job DescriptionWe are looking for...
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Remote Customer Support Specialists
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completoWe are seeking highly skilled customer support specialists to join our team at Call Center Santiago. Our ideal candidate will have intermediate or advanced English skills and be available to work from our site for the initial three months. After this period, they may have the opportunity to transition to working from home.About the RoleThis is an exciting...
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Outbound Call Center Representative
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completoWe are hiring an Outbound Call Center Representative to join our team at Telecom Brun Dominicana. In this role, you will be responsible for contacting potential clients to identify business opportunities and scheduling appointments for our sales team.What You Will DoMake outbound calls to identify potential business opportunities.Qualify leads and schedule...
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Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completoAbout the RoleWe are seeking an experienced Operations Supervisor to join our team at VoiceTeam Call SRL. As a key member of our operations team, you will play a vital role in driving business results, improving processes, and delivering exceptional customer experiences.Your primary responsibility will be to supervise a team of customer service and technical...
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Customer service agents
hace 4 semanas
Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completoWe are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...
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Customer service agents
hace 4 semanas
Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completoWe are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...
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Leadership Operations Manager in Santiago
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completoJob DescriptionAt VoiceTeam Call SRL, we strive to create a workplace where employees feel valued and supported. Our goal is to foster a collaborative environment that promotes professional development, innovation, and teamwork.The Operations Supervisor plays a crucial role in overseeing daily operations, ensuring performance targets are met, and maintaining...
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Appointment Setter
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completoJob Title: Appointment Setter (Sales Lead Generetor)Job Description:We are looking for a skilled appointment setter to join our call center team. You will contact potential clients, qualify leads, and schedule appointments for the sales team. Responsibilities:Make outbound calls to prospectsQualify leads and set appointmentsUpdate CRM with call detailsFollow...
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Global Client Engagement Associate
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completoAbout VoiceTeam Call SRL:We strive to foster a culture of trust, innovation, and commitment to excellence.Our core values drive us to deliver high-quality services, ensure employee well-being, and satisfy our clients.Job Role:The role of a Voicer Agent involves engaging in multiple facets of customer interaction, including sales, customer service, or...
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Customer Experience Coordinator
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completoThe Customer Experience Coordinator role at Telecom Brun Dominicana is responsible for maintaining and improving the quality of our customer interactions. Key responsibilities include monitoring and evaluating agent performance, grading calls based on predefined criteria, and providing feedback to drive continuous improvement.Key Responsibilities:Call...
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Appointment Scheduling Professional
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completoWe are looking for a skilled appointment setter to join our call center team at Telecom Brun Dominicana.Job DescriptionContact potential clients to qualify leads and schedule appointments for the sales team.The ideal candidate will have experience in call center, sales or lead generation, strong communication and persuasion skills, familiarity with CRM...
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Asistente de Ventas en Línea
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Premier Offshore Solutions A tiempo completoResumen del Empleado¿Tienes un nivel avanzado de inglés o conoces a alguien con un inglés avanzado? Está es tu oportunidad.Somos Premier Offshore Solutions, una empresa líder en servicios offshore que busca a alguien para trabajar con nosotros en nuestra sede en Los Jardines, Santiago. Si tienes experiencia en ventas y call center, este puede ser el...
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Patient Scheduling Specialist
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam Call SRL A tiempo completoOverviewVoiceTeam Call SRL is committed to providing exceptional service to our clients while promoting employee growth and well-being. As a trusted partner, we prioritize maintaining high standards of quality, integrity, and customer satisfaction.As a Medical Appointment Scheduler, you will contribute to this mission by effectively managing patient...
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Ejecutivo de Ventas
hace 1 semana
Santiago de los Caballeros, Santiago, República Dominicana CJM HR Services A tiempo completo¿Te apasionan las ventas y el mundo del turismo? Esta oportunidad es para tiPosición: Ejecutivo de VentasUbicación: Zona Norte (Vivir en Santiago)Empresa: Agencia de ViajesResponsabilidades:Captar y gestionar clientes en la región norte.Promocionar y vender paquetes turísticos y otros servicios de la agencia.Desarrollar estrategias para aumentar las...
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Representante de Mercadeo Interno
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana SPI by Jostens A tiempo completoResumen del PuestoEstamos buscando a un Representante de Mercadeo Interno para unirse a nuestro equipo en Santiago. Esta oportunidad ofrece la posibilidad de trabajar en un entorno colaborativo y estimulante, interactuando con clientes y estableciendo relaciones sólidas.La persona seleccionada será responsable de realizar llamadas salientes y comunicarse...
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Asesor Comercial
hace 7 días
Santiago de los Caballeros, Santiago, República Dominicana Express Cell FJ A tiempo completoBuscamos un(a) experto(a) en ventas para unirse a nuestro equipo en Express Cell FJ. La persona ideal debe tener una fuerte orientación hacia los resultados y ser capaz de trabajar bajo presión para alcanzar los objetivos de ventas.Desafíos del CargoEl agente de ventas tendrá la responsabilidad de:Aumentar las ventas y mejorar la participación de...