Executive Talent Acquisition Specialist

We are a rapidly growing BPO company seeking a visionary leader to oversee our Human Resources department. As our HR Manager, you will play a pivotal role in shaping our company policies and fostering a positive work environment that drives employee engagement and motivation.

About Our Organization:

We partner with clients from the US, Canada, and Europe, aiming to build a highly motivated workforce that is fairly compensated and performs at its best. We believe in creating a culture that values diversity, equity, and inclusion, and promotes professional growth and development.

Key Responsibilities:

• Oversee daily HR tasks, including payroll and benefits administration, ensuring accuracy and timeliness.
• Create and enforce HR/company policies to ensure compliance with labor laws and regulations, maintaining a strong reputation in the industry.
• Perform onboarding for new hires and assist with recruiting, interviewing, and selection processes, identifying top talent and building a high-performing team.
• Resolve employee conflicts and take ownership of the HR department, promoting a positive work environment and resolving issues promptly.

Requirements:

• Fluent English (B2 level verbal and written) to effectively communicate with employees, management, and clients.
• At least 5 years of experience in HR, preferably in a BPO or call center environment, with a proven track record of success.
• Strong organizational skills, attention to detail, and good judgment to make informed decisions and drive results.