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Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational...

Position Summary:Horatio is looking for a highly energetic and results-driven Training Specialist with advanced English to join our amazing team in the Dominican Republic. The right person will be comfortable in an "all hands on deck" environment, love solving people's problems, and can thrive in a fast-paced startup culture. Our ideal candidate is someone...

Click easy apply to send your resume or profile directly to our system for express registration. You can also register directly at https://culturevitale.com/culturist-express-registration/ Location: Europe-wide. Culture Vitale is growing its network of experts, facilitators and creatives - could it be you? Culture Vitales is a global network which curates...

Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to the Senior Business Development Manager, you’ll play a key role in building our outbound sales motion through strategic account research,...

Position Summary: The Training Manager is responsible for improving the productivity of the organization's employees. This position assesses New clients' developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees and clients. This position actively searches, creatively designs, and implements...

Position Summary:The Training Manager is responsible for improving the productivity of the organization's employees. This position assesses New clients' developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees and clients. This position actively searches, creatively designs, and implements...

Position Summary:A People Culture & Wellness Manager is a strategic leader who cultivates a positive and productive workplace culture. By fostering employee well-being, engagement, and satisfaction, you'll contribute directly to the organization's overall success. As a People Culture & Wellness Manager at Horatio, you'll develop and execute innovative...

Position Summary:We are seeking a new Motion Graphics Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.Responsibilities:Design visually stunning and...

Position Summary:We're seeking a highly motivated and experienced  Graveyard Customer Service Team Lead Supervisor to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team...

Position Summary:Horatio is seeking an experienced Dispute Analyst to join our team. The Dispute Analyst will investigate and resolve customer disputes related to payment card transactions, primarily focusing on those processed through the Visa platform. The ideal candidate has a strong understanding of Visa regulations, chargeback processes, and dispute...

Position Summary:At Horatio, we are looking for a Labor Relations Specialist to provide direct service to Horatio's administrative departments while also contributing to the development and maintenance of comprehensive Human Resources policies and strategies. Responsibilities:Review, track, and document compliance with mandatory and non-mandatory training,...

Position Summary:We're seeking a highly motivated and experienced Customer Care Team Lead to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership with direct...

Position Summary: We are seeking a highly motivated and experienced Billing Specialist to join us. This person will be responsible for ensuring accurate and timely billing and collections for a recurring revenue model and hardware billing. The ideal candidate will have experience in subscription billing & collections, project management skills, data-driven...