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Role DescriptionA Ride Specialist is integral to the operational excellence and customer satisfaction of our chauffeur service. This role encompasses a range of responsibilities, from basic dispatch system operations to partner account management and crisis resolution. Ride Specialists ensure the punctuality, reliability, and high-quality service that our...

Role DescriptionA Ride Specialist is integral to the operational excellence and customer satisfaction of our chauffeur service. This role encompasses a range of responsibilities, from basic dispatch system operations to partner account management and crisis resolution. Ride Specialists ensure the punctuality, reliability, and high-quality service that our...

Role DescriptionA Ride Specialist is integral to the operational excellence and customer satisfaction of our chauffeur service. This role encompasses a range of responsibilities, from basic dispatch system operations to partner account management and crisis resolution. Ride Specialists ensure the punctuality, reliability, and high-quality service that our...

About the RoleJoin our dynamic Salesforce development team as a QA Engineer and play an essential role in delivering reliable, high-performing solutions. In this position, you will take ownership of quality throughout the development lifecycle by designing, executing, and automating comprehensive tests for our Salesforce applications. You will collaborate...

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Role DescriptionThe Billing Support role plays a critical role in our finance and operations team, ensuring the smooth and accurate handling of our financial transactions. This position requires a highly detail-oriented and self-disciplined individual who thrives in a fast-paced environment. The Billing Specialist is essential for maintaining our reputation...

Resumen del PuestoEl Oficial de Seguridad es el responsable de garantizar la integridad operativa de Horatio, supervisando proactivamente las instalaciones para mantener un entorno seguro que proteja tanto al talento humano como a los recursos tecnológicos y físicos de la empresa.Funciones y Responsabilidades PrincipalesMonitorear de forma constante las...

Role DescriptionThe Reservations Specialist plays a critical role in maintaining the high standard of customer service that our company is known for. This position is crucial for addressing and resolving real-time service issues, ensuring clients receive unparalleled concierge-level service. The specialist acts as a liaison between clients, chauffeurs, and...

Position Summary:As a Happiness and Wellness Specialist, you will play a crucial role within the department, since it's an integral part of  Human Resources. This role involves hands-on support and execution of our Happiness and Wellness programs. You will work closely with the Happiness and Wellness Sr. Team Lead, as they will be carrying out the overall...

Descripción de puesto:El técnico de mantenimiento en Horatio es un especialista conocedor que se encarga de las reparaciones y el mantenimiento de los aspectos de electricidad y aire acondicionado, también ocasionalmente de plomería, muebles y trabajos de reparación de paredes y otros de nuestro sitio SDQ, lo que ayuda a garantizar que nuestros lugares...

Position Summary:We are looking for an Automotive Tech Support (SDQ) who is passionate about European cars and loves solving technical challenges. In this role, you'll be more than just support—you'll be a trusted advisor, helping enthusiasts and professionals navigate their automotive needs with confidence. Your deep automotive knowledge, problem-solving...

Position Summary:The Career Coach at Horatio plays a pivotal role in fostering employee growth and advancing career development initiatives across the organization. This position is dedicated to empowering employees at all levels by providing personalized coaching and supporting the implementation of programs that enhance internal mobility and...

Position Summary:We're seeking a highly motivated and experienced Customer Care Team Lead to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership with direct...

OverviewWe are seeking a highly motivated and self-sufficient Business Development Representative. This is a fully remote role open to candidates based in LATAM who are experienced in corporate communications, LinkedIn-driven prospecting, and CRM-based sales execution. The BDR will operate independently, without the support of a marketing or sales team, and...

Position Summary:The corporate Law Legal Analyst supports Horatio’s Legal Department with a specialized focus on the preparation and review of legal documents, conducting legal research, and managing matters related to corporate and labor law. This role is crucial for developing legal strategies, ensuring compliance, and handling contracts, litigation,...

As a Program Leader, you are the local ambassador of the country of operation. Your primary responsibility is the care and well-being of our participants while they travel. You are a primary responder in all escalated situations, incidents and emergencies. In partnership with your co-leader, you’ll collaborate to create a safe and successful program...

Position Summary:Compliance Specialist will serve as one of the in-house regulatory and risk experts for thecompany, working across all areas of Horatio's Compliance and Legal teams while reinforcingthe company’s policies, standards, and regulatory processes. The position is full-time. Key Responsibilities:● Perform internal audits (for for any...

-PROPÓSITO:Asistir en las labores de mezclado, saborización,  limpieza, sanitización de equipos y maquinarias,  utilizando los materiales necesarios para envasar, empacar y etiquetar los productos de acuerdo a las normas establecidas por el área de producción.CONOCIMIENTO, HABILIDADES Y EXPERIENCIA DESEABLES• Conocimientos sobre manejo de alimentos,...

Descripcion de Puesto:En Horatio buscamos un mensajero con previa experiencia, para formar parte del equipo administrativo. Este mensajero sera el responsable de la mensajeria corporativa diaria, y estara garantizando la ejecucion efectiva de esta. Responsabilidades:Realizar la entrega y recolección puntual de documentos, paquetes y correspondencia...

Propósito: Entrenar al personal de las heladerías sobre los procesos operativos (administración, calidad, preparación de productos, manejo de controles y servicio) a través de orientación, prácticas continuas  y monitoreo de los estándares establecidos, para contribuir con la efectividad de la operación y por ende con el mejoramiento del servicio y...