store associate

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Position Summary: As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with internal...

Position Summary:As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with internal teams.Reporting...

Position Summary:As a Happiness and Wellness Specialist, you will play a crucial role within the department, since it's an integral part of  Human Resources. This role involves hands-on support and execution of our Happiness and Wellness programs. You will work closely with the Happiness and Wellness Sr. Team Lead, as they will be carrying out the overall...

Position Summary:We're seeking a highly motivated and experienced Customer Care Team Lead to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership with direct...

Position Summary:The Career Coach at Horatio plays a pivotal role in fostering employee growth and advancing career development initiatives across the organization. This position is dedicated to empowering employees at all levels by providing personalized coaching and supporting the implementation of programs that enhance internal mobility and...

Position Summary: As a Happiness and Wellness Specialist, you will play a crucial role within the department, since it's an integral part of Human Resources. This role involves hands-on support and execution of our Happiness and Wellness programs. You will work closely with the Happiness and Wellness’ Sr. Team Lead as they will be carrying out the overall...

POSITION SUMMARY   Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other...

**POSITION SUMMARY** Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other...

Description POSITION SUMMARY   Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify,...

Position Summary:Hire Horatio is looking for a proactive, technical Team Lead to guide a team delivering premier support for SaaS and EdTech clients. We need a leader who balances hands-on technical troubleshooting with a passion for coaching. If you are detail-oriented, thrive in fast-paced environments, and are ready to drive operational excellence in a...

Position Summary:We're seeking a highly motivated and experienced Customer Service Team Lead Supervisor to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership...

Position Summary:We are seeking a new Motion Graphics Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.Responsibilities:Design visually stunning and...

Position Summary:We are seeking a new Motion Graphics Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.Responsibilities:Design visually stunning and...

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise....

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective...

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise....

POSITION SUMMARY   Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and...

Position Summary: Horatio is seeking an experienced Dispute Analyst to join our team. The Dispute Analyst will investigate and resolve customer disputes related to payment card transactions, primarily focusing on those processed through the Visa platform. The ideal candidate has a strong understanding of Visa regulations, chargeback processes, and dispute...

Description POSITION SUMMARY   Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are...