quality manager

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational...

## Operations Manager We are looking for an experienced **Operations Manager** to oversee daily Contact Center operations, lead high-performing teams, and ensure operational goals and KPIs are consistently achieved. ### Key Responsibilities * Oversee and manage daily operations. * Lead, coach, and develop supervisors and agents. * Monitor KPIs,...

We are seeking an Operations Manager responsible for overseeing the daily operations of the call center. This position requires a highly motivated and experienced individual to manage and mentor call center staff, develop and implement strategies to improve performance, and ensure efficient and effective service delivery. The ideal candidate will possess...

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Manager Job Description & Summary Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional...

About LBC Mortgage LBC Mortgage is a Los Angeles-based mortgage company with over 20 years of industry experience. We are focused on building a strong, system-driven sales operation and delivering an exceptional customer experience. Our team is growing fast, and we are looking for a Call Center Manager who can take ownership of our call center operations...

POSITION SUMMARY   Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

POSITION SUMMARY   Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist...

Job description We are seeking a full-time in-house graphics / production art professional at a leading North American promotional products distributor. This individual should possess a great sense of design along with excellent prepress, type and color skills. Proficiency with Adobe Suite (Illustrator/Illustrator/InDesign) is a MUST working in PC...

POSITION SUMMARY   Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. OverviewThe Recruiter is part of the Special Projects team. Special Projects are an executive team...

About Us Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as...

About HuzzleAt Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with...

Join Nortal for your next big adventure. We are seeking an AEM Backend Developer to join our team, grow with us, and teach us a few things along the way. Why join Nortal Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. Outcomes Over Hours: We believe in a work model...

Joining Collibra's Finance and Procurement teamCollibra's Finance team is united by our relentless focus on building trusted business partnerships, solving difficult business challenges, scaling systems and processes for growth, and making a meaningful impact on our business. We embody our values of "One Collibra" by working,...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...

Job DescriptionJob Title: Program Manager II, Emergency and Disaster Risk Reduction (DRR) - Syria Reports to: Head of Programming, Syria/Lebanon/Iraq Department: Programming Salary Grade: 10 Job SummaryYou will manage and provide technical oversight of the development and implementation of the Syria Emergency & DRR...

Social Media Manager Remote: Latin America, Eastern Europe and Philippines Schedule: Open to Full time US schedule availability Salary: Open to negotiate based on expertise We're looking for talented Social Media Managers to join the HireLago Talent Marketplace—an exclusive...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room...

About the Company The AI-Native Technical Project Manager & Software Architect is responsible for turning business ideas and product visions into fully developed software, websites, and technical systems using AI-driven development tools. This role serves as the architect and general contractor for multiple projects at once....

We are looking for an experienced Engineering Manager (Backend) to lead the people, delivery, and operational excellence behind our backend engineering organisation within the Advanced Analytics (DA3) function. In this role, you'll oversee teams building the foundational backend capabilities that power data, analytics, AI, and...