operations manager

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Position Summary: Horatio is seeking a results-oriented and highly professional Client-Facing Healthcare Operations Manager to strategically coordinate and oversee our healthcare operations. This critical role requires a strong leader with a proven track record of successfully leading and developing large teams, while also possessing significant experience...

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational...

Coordinate daily SOC activities, workloads, and shift handoffs.Lead escalated security incidents and stakeholder communications.Coach analysts and review investigation quality.Monitor service levels, incident trends, and operational risks.Maintain incident-response playbooks and escalation procedures.Coordinate with network, infrastructure, identity,...

• Coordinate daily SOC activities, workloads, and shift handoffs. • Lead escalated security incidents and stakeholder communications. • Coach analysts and review investigation quality. • Monitor service levels, incident trends, and operational risks. • Maintain incident-response playbooks and escalation procedures. • Coordinate with network,...

Position Summary:Horatio is a global BPO operating across the US, Dominican Republic, Honduras, and Colombia, partnering with high-growth and venture-backed startups. In this role, you will work directly alongside company founders and executive leadership to solve complex, cross-functional operational challenges.Rather than focusing on reporting, you will...

Job Details: Job Location: Santo Domingo Office - Santo Domingo, Distrito Nacional, Education Level: Associates or 2 Year Degree, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Full Time, Job Category: Management, POSITION SUMMARY: The Operations Manager reports to the Site Director and is responsible for the tactical planning and...

General Area of Responsibility The Operations Manager will be responsible for directing and coordinating the operations department to provide the services required by customers within the assigned geographies. He/she is responsible for managing the fleet to ensure that all required services are delivered safely and efficiently, according to Svitzer nautical...

¿Te apasiona transformar operaciones y mejorar la experiencia del socio? Buscamos a un/a Operations & Process Improvement Manager para liderar proyectos de transformación operativa dentro de una organización internacional del sector hotelero. La posición tendrá el reto de conectar la estrategia con la operación, impulsar procesos más eficientes y...

En Adsemble, Centro de Servicios Compartidos, buscamos un profesional con visión estratégica, capacidad analítica y profundo dominio de la legislación laboral dominicana para liderar la gestión de Compensación Total, Operaciones de People y Cumplimiento Regulatorio de las empresas que atendemos. Esta posición tiene un rol crítico en garantizar la...

General Area of Responsibility The Operations Manager will be responsible for directing and coordinating the operations department to provide the services required by customers within the assigned geographies. He/she is responsible for managing the fleet to ensure that all required services are delivered safely and efficiently, according to Svitzer nautical...

Description Job Title: Supply Operations Coordinator Employer SOL REPUBLICA DOMINICANA SRL Location: SANTO DOMINGO, REPUBLICA DOMINICANA Available To Yes Current Sol staff Yes External Applicants Reports To Group Supply Chain Manager Subordinates 0 Purpose Responsible for capturing data on all voyages load to discharge, providing reports,...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and...

Job Title: General Manager – Insurance & Investments Role Summary The General Manager – Insurance & Investments oversees business operations, sales performance, and strategic growth across insurance and investment services. The role focuses on expanding market presence, developing client and partner relationships, managing financial performance,...

Description Job Title: Aviation Technical Manager Employer: Sol Aviation Service Limited SASL Location: Dominican Republic, Colombia and Central America Available to: Yes Current Sol staff Yes External Applicants Reports to: Regional Manager, Sol Aviation Services Limited Subordinates: Airport Superintendents and Airport Supervisors of Markets...

Syrian Arab Republic Project Manager Organization • IHH Posted 26 Oct 2026 Closing date 30 Nov 2026 Ob Description PROJECT Integrated Shelter, Food Security and Livelihoods Support for Safe, Dignified and Sustainable Return in Abul Thohur (Idleb) and Madiq Castle (Hama) DUTY STATION Idlib, Syria, with regular field visits to project...

The Opportunity Manages large-scale sourcing projects and oversees critical sourcing activities like supplier selection and performance management, contract negotiations and risk mitigation. Addresses complex sourcing challenges, like unexpected demand shifts or fluctuating raw material prices, performing in-depth evaluations of variable factors and...

Job Title: Aviation Technical Manager Employer: Sol Aviation Service Limited SASL Location: Dominican Republic, Colombia and Central America Available to: Yes Current Sol staff Yes External Applicants Reports to: Regional Manager, Sol Aviation Services Limited Subordinates: Airport Superintendents and Airport Supervisors of Markets...

The SecOps Asset Manager maintains reliable, actionable visibility of technology assets used by security operations. The role reconciles asset data across discovery, endpoint, vulnerability, CMDB, and security platforms; tracks ownership and lifecycle status; and helps ensure assets are covered by appropriate monitoring and security controls. Confirm whether...

Eaton’s ES AMER ARS division is currently seeking a Continuous Improvement Manager. What you’ll do: Job Summary: Lead the Operational Excellence and Continuous Improvement function for Haina MCB, providing direction, coaching, and governance to improve business performance and support plant strategic objectives. Responsible for the deployment and...