Empleos: knowledge analyst

We are seeking a Service Desk Quality Analyst to evaluate ticket handling quality, ensure SLA compliance and identify improvement opportunities that enhance user experience. Responsibilities include daily ticket review, proper documentation, reassignment when needed, trend identification and end of day reporting. Ideal for detail oriented, analytical...

We are seeking a meticulous and detail-oriented Service Desk Ticket QA Analyst to join our team in Santo Domingo. This individual will audit service desk tickets across all clients to ensure compliance with internal quality standards, SLAs, and documentation expectations. The ideal candidate has strong analytical skills and experience using reporting tools...

We are looking for a detail-oriented and analytical Reporting Analyst with a background in Accounting and Finance. In this role, you will be responsible for developing and maintaining financial and operational reports that support strategic decision-making across the organization.Key ResponsibilitiesPrepare and automate financial, budgetary, and performance...

We are looking for a detail-oriented and analytical Accounting Analyst with a background in Accounting and Finance. In this role, you will be responsible for developing and maintaining financial and operational reports that support strategic decision-making across the organization.Key ResponsibilitiesPrepare and automate financial, budgetary, and performance...

About UsBroadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We're all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as...

Company DescriptionAmergent Partners is an Investment Fund Management Company authorized by the Superintendencia del Mercado de Valores de la República Dominicana under registration number SIVAF-016. The company operates closed-end investment funds to promote the development of the Dominican Republic through collective investment in the real economy. Our...

Location : Location DO-PUNTA CANAOverviewThe Casino Finance Manager is responsible for all the internal processes of the Finance Department: accurate reporting of all revenue and expense information related to the Casino, proper managing of Casino assets and funds, timely processing of payments.ResponsibilitiesSupervise the work of the Finance Supervisor and...

Requisition ID: 247215We are committed to investing in our employees and helping you continue your career at Scotiabank.Financial Planning Analyst, Finance – Global OperationsPurposeContributes to the overall success of the Finance team in Dominican Republic ensuring specific individual goals, plans, initiatives are executed / delivered in support of the...

A multinational company is seeking a detail-oriented and analytical Financial Analyst with a strong background in Finance and Accounting. This role is critical in supporting strategic decision-making through financial analysis and high-quality reporting across the organization.Key ResponsibilitiesPrepare, analyze, and automate financial, budgetary, and...

A multinational company is looking for an Audit & Financial Reporting Analyst to join its finance team. This role is designed for professionals with a background in audit or accounting, particularly those coming from CPA firms, who want to leverage their technical expertise in a corporate, multinational environment.This position focuses on financial...

JOB TITLE: Sr Security Analyst – GRC (Risk & Reporting)LOCATION: Santiago DRMODALITY: Remote in DRSCHEDULE: Mon - Fri 09:00 AM - 06:00 PMGENERAL DESCRIPTION OR PURPOSE OF JOB: The Senior Security Analyst – GRC (Risk & Reporting) is responsible for overseeing risk management processes, tracking issues, and ensuring remediation efforts are...

JOB TITLE: HELP DESK ANALYSTMODALITY: HybridLOCATION: Santiago, DRSCHEDULE: 08:00 AM - 05:00 PMGENERAL DESCRIPTION OR PURPOSE OF JOB: Under general supervision, this role is primarily responsible for ensuring the process to manage incidents and requests to support users by providing appropriate equipment and access to systems and data in a timely manner....

As a Business Systems Analyst II on our Professional Service team you will be responsible for contributing to successful project implementations and provide ongoing client support. You will support clients directly and indirectly in all phases of client life cycle. You will understand technical, educational, business management, internal responsibilities,...

Service Desk Analyst Santiago, Dominican Republic (Onsite) Full-TimeJPC Summary:Accountable to provide technical support to a dedicated customer base. Seeks to resolve computer software and hardware issues while ensuring customer satisfaction.Essential Duties and Responsibilities: The essential duties and responsibilities can include the following. However,...

Requisition ID: 247745Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.HorarioLun-Vie: 8:00am - 5:00pm/Sab. 4 horas a requerimiento.PurposeLeads and develops a Fraud Claims team in the Claims & Support Services Team ensuring business strategies, plans and initiatives are executed/delivered....

Advanced English and skills on Azure | Sentinel | Defender | Okta is required We are looking for a proactive Cybersecurity Specialist to protect our systems, data, and cloud environments. This role focuses on threat detection, incident response, vulnerability management, and security governance across modern Microsoft and cloud-based security stacks.You will...

Position OverviewThe Junior Compliance Analyst provides critical support for clients' onboarding, risk research, and regulatory reporting. Working across multiple brands, you will ensure that all transactions and client flows meet strict government and industry standards. This role is a perfect fit for a proactive professional with an interest in the...

Para ver esta publicación en español, por favor seleccione el idioma español en la página.PURPOSE:The IT Business Analyst is responsible for bridging business requirements and technology solutions across the organization. Reporting to the Business Applications Manager, this role ensures that all enterprise business applications are effectively supported,...

About UsBroadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We're all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as...

About UsBroadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We're all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as...