help desk analyst

Job Description Job DescriptionPosition Title: IT Help Desk ManagerLocation: Sakira Manufacturing Inc. | CHAMPRO, Dominican RepublicAbout CHAMPROCHAMPRO® is a leading privately owned manufacturer of sporting goods and apparel with a proud 30-year history. We are dedicated to delivering high-value, traditional and innovative sports...

This is a full time remote job **Job Description** Job Summary You will be responsible for providing helpdesk support for business users and be the single point of contact between the technical support teams and the customers. You will ensure proper and timebound closure of issues and service requests through troubleshooting and escalations. ...

Título del Puesto: Gerente de Mesa de Ayuda de TI (IT Help Desk Manager) Ubicación: Sakira Manufacturing Inc. | CHAMPRO, República Dominicana Sobre CHAMPRO CHAMPRO® es un fabricante líder de artículos deportivos y ropa de propiedad privada con una orgullosa historia de 30 años. Nos dedicamos a ofrecer equipos y ropa deportiva de alto valor,...

Service Desk Analyst Santiago, Dominican Republic (Onsite) Full-Time JPC - 20062 Summary Accountable to provide technical support to a dedicated customer base. Seeks to resolve computer software and hardware issues while ensuring customer satisfaction. Essential Duties And Responsibilities The essential duties and responsibilities can include the...

**Service Desk Analyst** **Santiago, Dominican Republic (Onsite)** **Full-Time** **JPC - 19884** **Summary** Accountable to provide technical support to a dedicated customer base. Seeks to resolve computer software and hardware issues while ensuring customer satisfaction. **Essential Duties And Responsibilities** The essential duties and...

Are you passionate about solving problems and making technology work for people? Do you thrive in a fast-paced environment where two days are not the same? We’re looking for a bilingual Help Desk Engineer to join our growing team and be the first source of support for our US-based clients. As a Level 1 IT Specialist, you’ll play a key role in helping...

**Job Title:** Help Desk Dispatcher **Location:** Remote - Nearshore (Latin America) **Employment Type:** Full-time **Contract Type:** Independent Contractor (long term) **Requirements:** • Fully bilingual in English and Spanish (spoken and written) – Mandatory. • 1+ year of experience in Help Desk, Service Desk, Dispatcher, or MSP...

Soporte técnico a usuarios (hardware y software). Diagnóstico y reparación de computadoras y equipos informáticos. Instalación y configuración básica de redes (routers, cableado estructurado, conectividad). Mantenimiento preventivo y correctivo de equipos tecnológicos. Apoyo en instalación y mantenimiento de sistemas de cámaras de seguridad cuando...

We are seeking a Service Desk QA Analyst who will be responsible for evaluating ticket quality, ensuring SLA compliance, identifying service improvement opportunities, and enhancing the overall user experience. This role will also lead the creation and delivery of Service Desk training programs and serve as a technical writer responsible for developing...

About us At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where...

**About us** At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where...

English required (native or bilingual) We’re looking for an entry-level IT Support Technician with excellent English communication who’s ready to start or grow their career in IT. You’ll provide first level technical support and work closely with international teams in a fast-paced, tech driven environment. What You’ll Do ​ Provide first level IT...

We are looking for a detail-oriented financial data analyst to transform our QuickBooks Desktop data into actionable visual dashboards. Your primary mission is to bridge the gap between raw accounting data and strategic decision-making. You will be responsible for building forecasting models that help us manage production capacity, cash flow, and...

We are looking for a detail-oriented Data Analyst to manage helpdesk and Quick Response and execute procedures leading to improving our overall data handling and management. The Data Analyst should be a thoughtful, organized problem solver. The ideal candidate will have a background in Finance as well as strong analytical skills and experience monitoring and...

Overview The Product Analyst is responsible for supporting the Product Manager in both product analysis as well as backlog execution. The Product Analyst is aligned with the Product Manager in execution of the product vision and roadmap and is accountable for translating the vision and roadmap into defined User Stories and Acceptance Criteria. The Product...

DescriptionWe are looking for a detail-oriented Data Analyst to manage helpdesk and Quick Response and execute procedures leading to improving our overall data handling and management. The Data Analyst should be a thoughtful, organized problem solver. The ideal candidate will have a background in Finance as well as strong analytical skills and experience...

The Data Analyst plays a central role in supporting data-driven decision making across Koin's multi-brand e-commerce business. The position focuses on producing reliable KPI reporting while analysing data across key commercial functions including live commerce, marketing, product performance, and purchasing. This role is responsible for delivering daily,...

About XtendOps: *XO is not just another BPO—we’re redefining how businesses optimize and deliver customer operations. Through operational excellence and AI-driven innovation, we help companies run smarter, operate more efficiently, and drive measurable impact.* *As we evolve beyond traditional outsourcing, we’re building a next-generation model that...

CCD is looking for a **Sourcing Analyst** to join our Recruitment team and support our growing operations by identifying, engaging, and screening top talent. In this role, you will connect with candidates through multiple sourcing channels, conduct initial screenings, and help ensure a smooth and positive candidate experience throughout the early stages of...

About Us Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial...