Empleos de customer services representative en Santiago

DescriptionOutsourcing Staffing Advantage is seeking a Customer Service Representative who serves as the primary point of contact for members, providers, vendors, and community partners contacting the Social Care Network (SCN). This position is responsible for providing exceptional customer service, responding to inquiries, resolving concerns, documenting...

JOB TITLE: Quality Analyst, Rep Services LOCATION: TC Santiago SCHEDULE: 9:00 AM -6:00 PM WORKING MODEL: ON-SITE GENERAL DESCRIPTION OR PURPOSE OF JOB: The role of the Rep services Quality analyst is crucial in ensuring the deployment, implementation, and support of the South Campus and North Campus quality management system. This includes monitoring...

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward...

JOB TITLE: HELP DESK ANALYST MODALITY: Hybrid LOCATION: Santiago, DR SCHEDULE: 08:00 AM - 05:00 PM GENERAL DESCRIPTION OR PURPOSE OF JOB: Under general supervision, this role is primarily responsible for ensuring the process to manage incidents and requests to support users by providing appropriate equipment and access to systems and data in a timely...

Position Overview We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience. Key Responsibilities Communicate with clients via...

We are looking for a detail-oriented Leisure Booking Coordinator to assist clients with researching and coordinating leisure-related reservations and services. This role involves understanding individual preferences, reviewing available options, and helping organize arrangements from initial request through confirmation. The ideal candidate enjoys research,...

Requirements: Good customer service skillsGood communication skillsAbility to problem-solveExcellent computer skillsAdvanced English (required)Salary: RD$250 per hour + lunch subsidy + 100% covered health insurance and life insurance

Location: Santiago de los Caballeros, Dominican Republic.Join Our Talent Network for Customer Service Roles If you’ve ever worked in a call center, retail store, pharmacy, bank, or any job where people asked you for help — we want to hear from you. We’re building a talent pool for upcoming customer service opportunities. If you’re comfortable talking...

Location: Santiago de los Caballeros, Dominican Republic.Join Our Talent Network for Customer Service Roles If you’ve ever worked in a call center, retail store, pharmacy, bank, or any job where people asked you for help — we want to hear from you. We’re building a talent pool for upcoming customer service opportunities. If you’re comfortable talking...

About NTI NetTech International (NTI) provides back-office and technical support services to U.S.-based companies. Our team is composed of talented professionals dedicated to delivering high-quality solutions, operational excellence, and exceptional customer service. At NTI, collaboration, accountability, and continuous improvement drive everything we...

Job Title: Customer Service Rep (Mascot Shop) Location: TC Santiago, R.D. Salary: RD$ 40,000 monthly + performance incentives Training: 9:00 am - 6:00 pm    GENERAL DESCRIPTION OR PURPOSE OF THE JOB:   This role focuses on supporting schools and clients by managing Mascot Shop platform updates, following up with account maintenance and...

JOB TITLE: Client Services Team Leader (Order Managment) Location: Santiago Schedule: M-T 8:00 am - F 5:30 pm      GENERAL DESCRIPTION OR PURPOSE OF JOB:   As the direct line of support to the Client Services Supervisor, this role provides daily support and contact to customer-facing employees, including training, coaching, and mentoring while...

About NTI NetTech International (NTI) provides back-office and technical support services to U.S.-based companies. Our team is composed of talented professionals dedicated to delivering high-quality solutions, operational excellence, and exceptional customer service. At NTI, collaboration, accountability, and continuous improvement drive everything we...

DescriptionOutsourcing Staffing Advantage is an outsourcing company serving businesses that need reliable operational support and scalable service solutions. We focus on helping clients improve day-to-day efficiency through services tailored to their business needs, while building strong relationships grounded in responsiveness, professionalism, and clear...

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward...

We are seeking a bilingual Support Engineer. This is a Level 2 IT Specialist role. You will manage the IT systems of our US-based customers, work closely with our Level 1 technical team to resolve complex technical issues, contact vendors as needed, and assist with various projects. If you are a passionate team player, eager to continue learning new...

IT Help Desk Manager NetTech International (NTI) Reports to: Director of IT Services About NTI NetTech International (NTI) provides back-office and technical support services to U.S.-based companies. Our team is composed of talented professionals dedicated to delivering high-quality solutions, operational excellence, and exceptional customer service. At...

Job Title: International Sales Rep Location: Santiago Working Model: On Site / remote after the 3 months     GENERAL DESCRIPTION OR PURPOSE OF JOB:   This role contributes to the growth of the International division by supporting the acquisition of new customers, deepening sales penetration with current customers and consumers by providing exemplary...

JOB TITLE: ORDER MANAGEMENT - Backffice ENGLISH LEVEL REQUIRED: B2 LOCATION: SANTIAGO - ON SITE WORK SCHEDULE: MON TO FRI  9:00 AM -6:00 PM DURING DLS TRAINING SCHEDULE: 8:00 AM -5:00 PM        GENERAL DESCRIPTION OR PURPOSE OF JOB:   This role is vital in ensuring the accurate and efficient processing of Service Orders/Bridge Orders along with...

JOB TITLE:  Training Development Specialist LOCATION:   TC Santiago - On site   GENERAL DESCRIPTION OR PURPOSE OF JOB:   The Training & Development Specialist is responsible for training new hires and current employees in essential soft skills, including communication, empathy, active listening, and client relationship management. The goal is to...