contact center agent

Supermercados Bravo Descripción de la oferta Misión: Liderar y supervisar la operación del Contact Center durante el turno vespertino (PM), garantizando la cobertura entre las 3:00 p.m. y las 11:00 p.m., el cumplimiento de los SLA y la gestión de los picos de demanda, así como el desarrollo del equipo a su cargo y el escalamiento oportuno...

Estamos Contratando  Agente de Call Center / Telemedicina Objetivos del Cargo Garantizar una comunicación efectiva y eficiente entre los pacientes y la clínica, facilitando la programación de citas, el inicio de procesos administrativos y el seguimiento oportuno. Contestar llamadas y ofrecer asesoramiento y gestionar los requerimientos. Cumplir con...

Estamos Contratando  El Entrenador de Agentes de Ventas será responsable de diseñar, implementar y monitorear programas de capacitación dirigidos al equipo de ventas del call center. Este rol es clave para garantizar que los agentes cuenten con las habilidades necesarias para cumplir los objetivos comerciales, brindando una experiencia al cliente de...

Job Summary: We are seeking an experienced and motivated Call Center Manager to lead our customer service team in a dynamic and rapidly growing environment. The Call Center Manager will be responsible for the day-to-day management of the call center operations, including supervising staff, administering processes and procedures, and implementing...

Supervisor Call Center Es un ente de motivación positiva y control de cumplimiento. Su objetivo es liderar las actividades del equipo, optimizando las herramientas de calidad y medición de desempeño.  Debe acompañar al equipo en su proceso de desarrollo garantizando su empoderamiento, el uso de sus talentos y su integración con las herramientas, para...

Objetivo del Puesto: El Agente de Experiencia en RodaBee es responsable de garantizar una experiencia de cliente fluida, confiable y satisfactoria a lo largo de todo el proceso de compra de vehículos. Este rol combina habilidades de comunicación, resolución de problemas y empatía para construir relaciones sólidas con los clientes, aclarar dudas y...

WelcomeWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.FedEx is consistently named among the...

Company DescriptionOpportunity Created – Results DeliveredAlorica is a leading business process outsourcing provider of customer management solutions spanning the entire customer life cycle.Job DescriptionAbility to make independent decisions based on established guidelinesAbility to effectively handle complex technical customer issues in an independent,...

We are looking for a Back Office Agent to join our team. The ideal candidate must be detail-oriented, organized, professional, and comfortable communicating with creditors and internal departments.This role requires someone who can manage follow-ups, document information accurately, and support operational processes that directly impact the client...

About Us Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong client-focused systems to ensure consistency, compliance, and an outstanding experience from the very first...

We are actively hiring experienced Customer Service Agents with a background in the Debt Settlement industry to join our growing team. If you understand client retention, compliance, and high-volume call environments—this role is for you.🔹 What You’ll Do:• Contact Creditors to schedule payments• Explain account status, negotiations, and payment...

We are seeking a bilingual call center agent to provide customer service via phone to users of a U.S.-based transportation service. This individual will be responsible for handling incoming calls, responding to inquiries, offering timely solutions, and ensuring a positive customer experience. The role requires a high level of conversational English and...

Description: Company Overview OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing...

About CEF Solutions CEF Solutions is a global consulting and outsourcing company founded in the U.S. in 2015. We provide Shared Services, CX/Contact Center, BPO, Workforce Solutions, and Operations Consulting services to global clients. Headquartered in New Jersey, CEF operates across the U.S., Korea, the Philippines, and the Dominican Republic. Position...

DescriptionLocation: Dominican Republic Work Arrangement: Work from home, with occasional travel to client or operational sites as neededLanguage Requirement: Strong written and verbal communication skills in both Korean and English Position Summary The Operations Manager will coordinate day-to-day client communication and support the effective delivery...

JOB TITLE: Client Services Team Leader (Order Managment) Location: Santiago Schedule: M-T 8:00 am - F 5:30 pm      GENERAL DESCRIPTION OR PURPOSE OF JOB:   As the direct line of support to the Client Services Supervisor, this role provides daily support and contact to customer-facing employees, including training, coaching, and mentoring while...

Sales & Marketing Representative Santo Domingo, Dominican Republic · On-site We are looking for a dynamic, persuasive, and results-driven Sales & Marketing Representative to join a growing professional team in Santo Domingo. The ideal candidate is a natural communicator who enjoys building relationships, generating new business, following up with...

Location: Santiago de los Caballeros, Dominican Republic.Join Our Talent Network for Customer Service Roles If you’ve ever worked in a call center, retail store, pharmacy, bank, or any job where people asked you for help — we want to hear from you. We’re building a talent pool for upcoming customer service opportunities. If you’re comfortable talking...

Location: Santiago de los Caballeros, Dominican Republic.Join Our Talent Network for Customer Service Roles If you’ve ever worked in a call center, retail store, pharmacy, bank, or any job where people asked you for help — we want to hear from you. We’re building a talent pool for upcoming customer service opportunities. If you’re comfortable talking...

Description   Pueblo Viejo – HR Business PartnerBarrick se encuentra en la búsqueda de un(a) HR Business Partner para unirse al equipo de Recursos Humanos. Esta persona será responsable de actuar como socio(a) estratégico(a) del negocio, asesorando de manera integral a los líderes de la organización, identificando necesidades y brindando soluciones...